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FS#11583 - Venedor menu

Hi there!
We have just both the theme Venedor and we want to migrate our shop to Prestashop 1.7 platform with this theme.

For a moment I have 2 problems.

1. The menu for mobile display the second subcategory to much to the right, I would like to be shown like first subcategory, downwards.
2. For moment the category page doesn’t display any subcategories. And if is possible to be shown 2 in a row.

For exemplification you can access http://dev.bikenature.ro

Thank you.

This ticket does not depend on any other tickets.

Marek (marek) 06 Feb 2018, 14:28

Hi, Ionut.
Sorry for the delay.
I see the issue and provide you a solution as soon as possible

Marek (marek) 07 Feb 2018, 12:46

Try following CSS fix:

@media (max-width: 768px) {
  .level-2.parent > ul {
    position: relative;
    width: 100%;
Ionut Iordache (Energymos) 07 Feb 2018, 13:07

Hi there.
I did add the code to the theme.css located in \themes\venedor\assets\css\theme.css.
I have empty the cache and still no change.

Marek (marek) 07 Feb 2018, 13:44

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP I'll try to do that for you

Ionut Iordache (Energymos) 07 Feb 2018, 13:48

Sorry we don't have FTP access. It is a virtual server.
Only SSH access and the subdomain 'dev' has the same key access with the main domain.

Marek (marek) 07 Feb 2018, 13:55

That CSS fix has been tested in our server and works fine. So please check your cache (prestashop and browser)

Ionut Iordache (Energymos) 07 Feb 2018, 14:51

If the code was placed in the right file (\themes\venedor\assets\css\theme.css.) and flushed all the cache still not achive the right functionality.
I have used three browsers with no cache, android device, apple device, no success.
What else should be done.

Marek (marek) 08 Feb 2018, 12:51

Try this:

@media (max-width: 768px) {
  .level-2.parent > ul {
    position: relative !important;
    width: 100% !important;
    left:0 !important;
Ionut Iordache (Energymos) 08 Feb 2018, 14:45

Hi there.
This new code it's ok. !important instruction solved the problem.

Now I have noticed one more bug regarding newsletter subscription. On the first page the module seems not to work.

After that we discuss about category page.

Thank you!

Marek (marek) 09 Feb 2018, 12:00

I just checked our demo and there is no such issue. It's hard to fix that without access to your server

Ionut Iordache (Energymos) 12 Feb 2018, 17:10

Regarding newsletter subscription.
I have seen that the module saves the information in table but all the time the answer is error. Basically you don't know if the answer is for good or no.

Regarding other modules. I find them in the folder modules but I can't see them installed in admin module area. So i can't use them. Modules like: pk_facebookcomments, pk_sizeguide etc

Now some display issues.
In the product page, if the product is a bicycle (ex: https://dev.bikenature.ro/biciclete/mountainbike/cross-country/281-1046-bicicleta-gt-aggressor-sport-2015.html#/291-marime-s) I have a huge blank space after the footer in the tabs description and comments. In the tab specs (middle one) the page is displayed correctly.
This situation appears for other products where description is shorter.
If I have multiple pics for the same product they are not displayed.
In the product page if I click on the product image, pops up the full picture with something in the right (should be a thumbnail) or something, now is very narrow. Probably is from regeneration.

In the mobile area now I have in portrait mode watch list getting of the screen in the right side. in portrait mode there is no option for shopping cart access. Only if you turn in landscape.

Maybe I'll try to reinstall everything from beginning. Maybe was a installation error, or something.

Marek (marek) 12 Feb 2018, 20:27

1. Modules. That's strange. try to install those modules manually.
2. The fix is following:

.tab-content>.tab-pane:not(.active) {top:0}

You don't have to reinstall the theme

Ionut Iordache (Energymos) 13 Feb 2018, 13:25

Hi there.
I have installed the modules manually. Some of them work others no.
For example pk_lookbook. I can access the module but if I want to modify a preset picture or try to add a new one, open a blank page and nothing happens.

The code you gave me works and fix some of the problems but not all (on mobile is better but not on desktop. Ex:(https://dev.bikenature.ro/biciclete/mountainbike/cross-country/1037-233-bicicleta-gt-aggressor-comp-2016.html#/292-marime-m/613-culoare-negru_galben)
- this product is ok on mobile
- on desktop I still have that gap underneath on description and comments tab

If you really need access SSH let me now to generate you a special key, I will create a new user for you for admin area.

Marek (marek) 13 Feb 2018, 14:51

Yes, please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Ionut Iordache (Energymos) 13 Feb 2018, 14:53

I have created a user for admin area to have access when you need.

Ionut Iordache (Energymos) 19 Feb 2018, 14:50

Hi there.
Any improvement with the problems I have raised?

Marek (marek) 19 Feb 2018, 15:02

Hi, Ionut.
Sorry for the delay. I need access to your server through FTP

Ionut Iordache (Energymos) 19 Feb 2018, 15:43

Where should I send you the SSH key and the security code.
You can use FileZilla to accesss the files.

Marek (marek) 19 Feb 2018, 15:43

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile

Ionut Iordache (Energymos) 19 Feb 2018, 16:57

I don't use an FTP server.
Our virtual server it is accessed only by SSH key. There is nothing to fill out in that form.
I have to send you the key and the pass phrase.

Marek (marek) 19 Feb 2018, 20:00

Ok, I see.
Try following code:

.tab-content>.tab-pane:not(.active) {display:none}
Ionut Iordache (Energymos) 20 Feb 2018, 16:35

Is this a fix for blank space underneath the footer?

Ionut Iordache (Energymos) 20 Feb 2018, 16:50

Ok so far seems to work.

1. Another problem we wish to fix is the circling effect of the watch list products and the basket (the pics don't show up)
2. On the mobile, in portrait mode, the shopping cart is too much to the right, I would like to be centered.
3. The newsletter module is not working (I have tested even on your presentation page is not working. I have tried to subscribe the same email address three times, and seems to work, without giving me a feedback, error or succes message).

Let's fix these problems and after we move forward.

Marek (marek) 20 Feb 2018, 22:36

Hi, Ionut.
1. it's because of Lazy Load option is enabled. I know, it must be fixed, but for now you can just disable that option.
2. Do you mean watch list dropdown? https://www.dropbox.com/s/f6q1jcws9wta8wz/scr_20180220_223429.png?dl=0 3. I'll try to fix it as soon as possible

Ionut Iordache (Energymos) 21 Feb 2018, 17:22

I have disable the lazy load and circling effect has gone.
I wait for the fix to go forward.

Marek (marek) 21 Feb 2018, 20:32

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP to make a fix