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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 05.05.18, 00:06
  • Reason: No answer from a customer

Ticket #11587 - Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not

Hello, I would like to know if the ZipArchive extension is enabled for PHP7 and if there’s a way for us to enable other extensions from the Plesk Panel.

We are trying to import a slider and we’re presented with the following error:

“importing slider settings and data...
no custom animations found, if slider uses custom animations, the provided export may be broken...
no dynamic styles found, if slider uses dynamic styles, the provided export may be broken...
navigations imported!
Error: Wrong export slider file format! This could be caused because the ZipArchive extension is not enabled.”

This ticket does not depend on any other tickets.

Marek (marek) 05 Feb 2018, 23:09

Hi, Isaias.
What file you tried to import?

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