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Ticket #11628 - Translations

Hi !
I cannot translate anything on my website,
it depends on your theme or I iave to refer to prestashop core functions?

Thanx in advance.

This ticket does not depend on any other tickets.

Gianpaolo Buono (Marianios) 09 Feb 2018, 16:59

I cannot translate only the template.
Can you help?

Marek (marek) 09 Feb 2018, 17:00

Could you please give me more details about the issue? what exactly you can't translate and how do you trying to do that?

Gianpaolo Buono (Marianios) 09 Feb 2018, 17:06

I cannot translate for example the string "New customer" and the related paragraph text.
The button is ok, it is translated.

I was in:
translations > template translation > search string

print_errore.jpg (244.8 KiB)
Marek (marek) 09 Feb 2018, 17:10

Try to use search, I just found it with no problem

Gianpaolo Buono (Marianios) 09 Feb 2018, 17:23

The problem is NOT the search, but the fact that the string won't be translated

Marek (marek) 09 Feb 2018, 17:35

Yes, I see now. But it's not a theme issue. I suppose it's a permissions issue. Try to set chmod 777 for the theme folder

Gianpaolo Buono (Marianios) 09 Feb 2018, 17:52

Not exactly.
I set up the 777 permission on the template folder, but with no translation success.

Gianpaolo Buono (Marianios) 09 Feb 2018, 17:53

Could you deepen your analysis?

Marek (marek) 09 Feb 2018, 18:24

I just tried to figure out what's wrong, but it's strange for me too and I didn't figured out the reason. Try to ask prestashop community about that