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Ticket #11657 - Display error/message when try to add more piece than stock

Hello, i have a problem with add to cart button.
For example this product: https://shop.ilamalu.it/uomo/accessori/calze/collegien/35-calzini-in-cotone Every combination have only one piece.
If i add to cart first piece is ok, but when i try to click second time, nothing happen. I need at second click (over stock availability) display message that notify customer that there is no other piece of that product in stock.
Thanks

Diego

Schermata 2018-02-13 alle 10.... (1.05 MiB)

This ticket does not depend on any other tickets.

Marek (marek) 19 Feb 2018, 13:41

Hi, Diego.
Sorry for the delay. I spent much time these days, but still don't have any result

Diego (aircrescio) 19 Feb 2018, 14:13

Ok, I wait your confirm for fix, thanks for your support, this fix is very important for user experience.

Marek (marek) 19 Feb 2018, 14:14

Yes, I understand

Marek (marek) 22 Feb 2018, 22:27

Hi, Diego.
The issue is with the code:

But I have checked that in the original theme and it should not be there, so I suppose it's one of your customisation. Try to fins it and remove.

Diego (aircrescio) 22 Feb 2018, 22:34

Please help me because i don’t make that changes. Thanks

Marek (marek) 22 Feb 2018, 23:07
Diego (aircrescio) 06 Mar 2018, 12:50

Where i can customize css and layout of popup? I'd like have the same layout of cart behavior as you can see in attachment.

Schermata_2018-03-06_alle_12.... (919.3 KiB)
Marek (marek) 06 Mar 2018, 13:08

That is a native prestashop plugin, but you can override it with your styles in the theme .css file, for example alysum.css

Diego (aircrescio) 06 Mar 2018, 15:10

ok, but where i can find style of that popup that you use in your theme as you can see in last attachment? thanks

Marek (marek) 07 Mar 2018, 15:42

You have to use Developer tools to find necessary styles. Here is useful video about that https://www.youtube.com/watch?v=wcFnnxfA70g

Diego (aircrescio) 09 Mar 2018, 17:51

You have no idea where you have styled cart popup for copy style?

Diego (aircrescio) 09 Mar 2018, 18:19

I try to use developer tool for analyze your popup but i can't... there isn't Inspector voice...in the popup of cart i can find tool. Can you help me to replicate same style of my last attachment?
Thanks

Alex Support (Admin) 09 Mar 2018, 22:02

Hi. You want to change the default message look to popup message https://www.screencast.com/t/nj6xCvrlZ
Am I right?

Diego (aircrescio) 06 Apr 2018, 16:41

There is a problem with popup:
Check this link:
https://shop.ilamalu.it/casa/bloomingville/593-moduli-quadrati-interno-bianco This product is out of stock but available for order. I need display popup only if product is out of stock and is not possible order it out of stock.
Can you fix it?
And I need translate it in Italian language. Where can I do it?

Diego (aircrescio) 16 Apr 2018, 17:18

Any news? now is not usable...user can't understand that can make an order.

Diego (aircrescio) 17 Apr 2018, 11:39

And how can i translate it? Where i can find that text?
Thanks

Diego (aircrescio) 24 Apr 2018, 11:59

I have no answer since 20 days.
I can't use long shipping for my website if you can't help me to fix this issue.
There is a problem with popup:
Check this link:
https://shop.ilamalu.it/casa/bloomingville/593-moduli-quadrati-interno-bianco This product is out of stock but available for order. I need display popup only if product is out of stock and is not possible order it out of stock.
Prestashop give to me possibility to order product also if it is not at stock.
Your popup need check if is it possibile to order out of stock and in this case not display popup error, if product is out of stock and is not possibile (from product settings) order it out of stock need to display popup error.
Can you fix it?
And I need translate it in Italian language. Where can I do it?

Marek (marek) 24 Apr 2018, 14:58

Hi, Diego.
The ticket is not assigned to Alex, that's why he didn't see your messages. I'll send him a link and assign the ticket to him

Marek (marek) 24 Apr 2018, 15:00

All problems I'll fix myself

Marek (marek) 24 Apr 2018, 15:05

As I can see there are two items available in stock http://take.ms/zAp2b

Diego (aircrescio) 24 Apr 2018, 16:01

ok, but try to set quantity to 0...
and turn on available for buy also with out of stock.

Diego (aircrescio) 24 Apr 2018, 16:07

This is URL:
https://shop.ilamalu.it/outlet/bloomingville/8-moduli-quadrati In attachment you can find video and 2 screenshot for different status for order!
Is not fixed!
Check name of attachments.

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