• Closed by: Marek
  • Closed on: 05.03.18, 10:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11670 - I cant save product help please

Hi

I have added several attributes to a product and cant save it

I get the error message

The CSRF token is invalid. Please try to resubmit the form.
can you tell me what I need to do to fix this please.

Comments

Marek 14 Feb 2018, 10:36

The issue has been fixed in the latest update. For you the solution is to disable “Custom Tabs” module

Johanne Lang-Davis 14 Feb 2018, 10:56

Is there a limit to the number of atributes that can be added to a product. It happened after I added quite a number of attributes I thought that may have caused the problem.

Also how do I add information to the “Product Details” tab I can work that out either.

Regards
Johanne

Marek 14 Feb 2018, 11:03

That is a question about prestashop, not about the theme. As I know there is no limit. To add information to the Product Details, go to a Product and add it, there is one big field for that

Johanne Lang-Davis 14 Feb 2018, 11:17

there are two tabs in the product page one is description which is on the product page the other is Product description and I cant work out how to put information in there. I have attached a screen shot. It is a feature of your theme that I wanted to use.

What does the Custom Tabs do if I disable it?

Johanne

Marek 14 Feb 2018, 11:39

Custom Tabs allows you to add custom content for the product page. So you have to update the theme to the latest version. Please always make a backup before update.

Johanne Lang-Davis 14 Feb 2018, 12:06

I only installed the theme 2 months ago is it not the latest version>
Johanne

Marek 14 Feb 2018, 12:58

Yes, we always working on new versions