• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 14.02.18, 11:55
  • Opened by: Nuno Mendes
  • Closed by: Marek
  • Closed on: 06.05.18, 20:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11675 - Template

Hi. I recently bought your theme, but I’m not making it look like your Demo # 3 “Light”. I also can not access the blog, the Popup Message and also the Email Templates. Can you help me, please? Thank you very much

Comments

Marek 14 Feb 2018, 11:59

Hi, Nuno.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile and I’ll try to help you

Nuno Mendes 14 Feb 2018, 12:06

Hello. I have already filled in the fields. Thank you

Marek 14 Feb 2018, 12:42

So, as I can see you already have enabled necessary preset.
1. You make an error in the slider (not closed tag) http://media.promokit.eu/screenshots/monosnap/scr_20180214_124005.png. Please check all layers you have edited to find an error
2. You can build your home page with the builder http://media.promokit.eu/screenshots/monosnap/scr_20180214_124105.png

3. Email templates already embed to the theme and you will see that when, for example, register or purchase something in your shop

Marek 15 Feb 2018, 17:22

As I can see your shop is the same like our demo, could you please tell me what exactly do you want to change?

Nuno Mendes 15 Feb 2018, 18:02

I can not enter the blog on the homepage, the slide is in wide mode and I wanted it as it is in the demo, I can not put another column in the radapé. I send the photos of the demo to realize the differences.

Nuno Mendes 15 Feb 2018, 18:05

Popup also does not work …

Marek 15 Feb 2018, 19:07

Popup module has been enabled

Marek 15 Feb 2018, 19:08

Slider width is changed

Marek 15 Feb 2018, 19:18

Links has been added.
As for blog, I need access to your server through FTP. Current access doesn’t allow me to see any files. Please check

Nuno Mendes 15 Feb 2018, 20:23

Sorry. I’ve already changed the access data. The access folder is /public_html/novosite

Marek 16 Feb 2018, 11:08

I’m working on blog issue right now. I hope to finish it today.

Nuno Mendes 16 Feb 2018, 11:17

Thank you very much! There is another question, the email theme is not that of Alysum. It’s normal?

Marek 16 Feb 2018, 11:18

Let me check that

Marek 16 Feb 2018, 11:21

All is correct, that is a design of email templates for Alysum theme

Nuno Mendes 16 Feb 2018, 11:51

I get it. But only in English does it go with the theme. How can I change the theme to Portuguese?

Marek 16 Feb 2018, 12:46

Yes, right. There is no Portuguese translation.
You have to translate it manually.
Go to the /themes/alysum/mails/ make a copy of the folder “en” and rename it to “pt” Then, open each .html file in any text editor and translate it manually

Marek 16 Feb 2018, 13:37

The blog has been added