• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 20.02.18, 10:04
  • Opened by: fabienne meric
  • Closed by: Marek
  • Closed on: 26.02.18, 12:35
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11717 - Instagram feed don't work

Hello good day,
I’m setting up the instragram feed for the Alysum theme. I have it in a testing environment. I configure the client id, token and other data but it does not work correctly. The browser gives the error “Uncaught Error: No images were returned from Instagram”

Could you tell me what may be failing?

Best regards, and thank you very much,

Comments

Marek 22 Feb 2018, 19:11

Hi, fabienne.
I’m sorry for the delay.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

fabienne meric 23 Feb 2018, 11:47

Hello Marek,

All the fields are already filled

Best regards,

Marek 24 Feb 2018, 12:46

Back office link is wrong, could you please update it?

fabienne meric 24 Feb 2018, 20:06

Hello Marek,

The back office url is updated,

Sorry and thanks

Marek 25 Feb 2018, 11:04

As I can see your instagram module is not configured.
Please check out your instagram account redirect URL, it must be http://toroshopping.com.s116-183.furanet.com/modules/pk_instafeed/api.php

Then click “save” in the module settings to get “Matching Code”

fabienne meric 26 Feb 2018, 11:00

Hello Marek,

It’s work

Thanks and best regards,

Marek 26 Feb 2018, 12:35

No problem!