- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 27.02.18, 19:18
- Opened by: anthony roffidal
- Closed by: Marek
- Closed on: 06.05.18, 20:36
- Reason: Closed
- Comment: Glad to help!
Ticket #11753 - Guest checkout redirects to login page?
Hi,
A few customers called saying they couldn’t order as guests. It looks like what they’re doing is:
they enter their info in the “order as a guest” (in french commander en tant qu’invité)
https://puu.sh/zwUYY/33d5119e83.png
they don’t pick a password and then they click on “continuer” The address fields show up. They fill them in
https://puu.sh/zwV1w/f89d717c7b.png
They click on continuer and then get redirected out of the ordering process to the login page:
https://boutik-equestre.com/connexion?back=addresses
That page asks either to create an account or login, so people can’t order as guests.
Comments
Hi, Anthony.
That’s strange, because our demo works as it should.
I also noticed one thing, when I select United Staes on my localhost it works fine, but when I select another state, I get a redirect to address page.
So I think it could be some back office configuration, but I didn’t find nothing special. Could you please try, maybe you will find something?
Hum, ok, thanks for trying, I’ll give it a try.
Please let me know if you will find something or even not. I’m interested to find a reason