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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 14.03.18, 11:59
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11778 - pk_isotope isn't working


I’m trying to use pk_isotope module but I cannot make it work. No products are showed. It tells everytime that there are no products.

This ticket does not depend on any other tickets.

Marek (marek) 03 Mar 2018, 11:20

Hi, Billy.
Try to clean prestashop cache

Billy CHEN (Billy94) 03 Mar 2018, 13:47

I cleared the cache, but still not working

Marek (marek) 03 Mar 2018, 15:13

Try now, it should work.

Billy CHEN (Billy94) 03 Mar 2018, 15:17

It works now,
Thank you.
May I know what was the problem ?

Marek (marek) 03 Mar 2018, 15:17

That was a bug in the module isotope, it's hard to describe

Billy CHEN (Billy94) 03 Mar 2018, 23:33

In fact, it doesn't work properly.
It shows only 3 products, but in BO I chose many products

Marek (marek) 03 Mar 2018, 23:33

don't forget to clean cache

Billy CHEN (Billy94) 03 Mar 2018, 23:34

Clean cache Is in BO > Advanced parameters > Clear cache ?
I did it. Still the same

Marek (marek) 03 Mar 2018, 23:40

Ok, I'll check that once again tomorrow, today is too late

Marek (marek) 04 Mar 2018, 12:48

I know it's not correct, but I have to ask, maybe you will try to use "automatic" mode to show products? Something going wrong with manual mode, and I still can't find the reason

Billy CHEN (Billy94) 04 Mar 2018, 14:12

I switched to automatic, I got more products displayed, but when I'm choosing categories it doesn't work.

for example, I chose category 'Robes', in where it has products. But in the front, nothing is displayed in the 'Robes' tab.

Marek (marek) 04 Mar 2018, 14:20

Try now.
Sorry for the inconvenience with that module