- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 05.03.18, 12:47
- Opened by: Maya del Barrio
- Closed by: Marek
- Closed on: 06.05.18, 21:21
- Reason: Closed
- Comment: Glad to help!
Ticket #11790 - Problems with update
Hi!
I have updated the template and there are several errors now:
1. In the general page of products, the texts of availability and product description no longer appear (before the update they looked good)
2. In the brands page the thumbnails of products do not see correctly, before they looked good. (before the update they looked good)
3. In the product file, each accessory product occupies 100% of the screen (http://www.capsulebcn.com/shop/14-14-karakum-shirt-jacket-stone-white.html#/1- size-s)
4. In the product file I do not know how to activate “in the same category”
5. In ipad all lists or menu are aligned to the left in a row (attached screenshots)
Comments
Hi, Maya.
I see you have a lot of layout customisation, and I don’t recommend you to update your theme. For now the solution is only one, restore from a backup the version what you have before.
Except for points 1 and 2, the other problems already existed before.
My customization is only css level, fonts and sizes, it does not interfere with the operation of the template.
I do not have backup, can you help me to fix these bugs?
I see your brands like this? is it correct?
No, this is the list of brands. The brand page is BrandsNow.jpg attached before: The file inside one brand, for example “Cluse”
I am checking that the bugs of the ipad, in your demo exist as well. (point 5)
You ask me to fix your code. Try to remove float:right
Ups, sorry!! I was thinking that this is a mistake because before the last update this is working fine, sorry again.
About point 1, I think is not my customization, I attached you a screenshot before and after update. Can you check it please?
1. In the general page of products, the texts of availability and product description no longer appear (before the update they looked good)__
What update do you mean? as I can see you have 5.1.4 version
Really?? No, yesterday I received an email for the update and today I updated to alysum-v.5.1.6
I’m updating your theme manually, please wait a moment
Done.
Please make a backup of the theme and modules
Oh no! I already had this problem before: The update does not respect the columns selected in the products, you told me to use this code but now it is not working …
@media (min-width: 1320px) and (max-width: 1550px) {
body.product-grid-3 .view_grid .product_list .grid-container {grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));}
}
@media (min-width: 1550px) {
body.product-grid-3 .view_grid .product_list .grid-container {grid-template-columns: repeat(auto-fill, minmax(400px, 1fr));}
}
@media (min-width: 2000px) {
body.product-grid-3 .view_grid .product_list .grid-container {grid-template-columns: repeat(auto-fill, minmax(450px, 1fr));}
}
@media (min-width: 2050px) {
body.product-grid-3 .view_grid .product_list .grid-container {grid-template-columns: repeat(auto-fill, minmax(550px, 1fr));}
}
Try to add “!important” in the end, like this
I have added !important but it does not change anything
Now I see.
change “product-grid-3” to “product-grid-4”
Yes, now it works, thank you!
About products “Out of stock”, you told me to add this line of code but now it does not work either, where do I have to put it?
/web/themes/alysum/templates/catalog/_partials/miniatures/product.tpl
{if ($ product.show_availability == 1)}
<li> {$ product.availability_message} </ li>
{/ if}
to any place you want to see it
I try to put it in the photo as before but I think the file is different, because I can not make it work
I just add it here:http://media.promokit.eu/screenshots/monosnap/scr_20180306_130650.png
Please check out how it works now
It works, thank you!!
About accessory products … why do they look one under the other occupying 100% of the screen? I do not remember changing that, is it a mistake? Should they be seen in rows of 4?
You can see an example here:
http://www.capsulebcn.com/shop/14-14-karakum-shirt-jacket-stone-white.html#/1-size-s
Here is the fix:
Thank you very much!
About “in the same category” products, how do I activate it? In your demo they appear but on my website I do not see the module or how to activate it
Here is full Product Page description http://alysum5.promokit.eu/promokit/documentation/#product-page
Where is the module “products in the same category”? In your module folder is not included
it’s in your back office
I’m sorry because it’s possible that I’m asking very obvious things, but the module is not in my back office and I don’t see how or where download it …
It does not show any product…
Give name a link please
http://www.capsulebcn.com/shop/67-73-captured-full-in-black.html#/2-size-m
looks like it’s a bug.
Here is the fix:
I think it still does not work
please don’t forget about prestashop cache
Ops, you’re right sorry, it works
Last question:
5. In ipad all lists or menu are aligned to the left in a row, I checked it and the demo also looks like this. I attached screenshots
I don’t see such issue on my iPad https://www.dropbox.com/s/961b1kdor1nxhex/IMG_0462.PNG?dl=0
My ipad has a old software version, but the rest of the websites look good. Is there any way to fix those bugs?
I don’t have an idea how to reproduce the issue to fix it
Is there any way to “force” horizontal lists? The issue is that the lists appear vertical and floating to the left
What lists do you mean? Could you please take a screenshot?
Hello,
I attached screenshots of the issues I see on ipad:
1. Div “header-right-side” looks to the left and out of place.
2. Div “flexmenu” is to the left and vertical listing.
3. Div “Pagination” is to the left and vertical listing.
4. Newsletter form arrow is outside the form on the right.
5. “Cookies”: all the content on the left.
I just tested your store on my iPad and there is no such issues
https://www.dropbox.com/s/brl83l5ojmitvfj/IMG_0464.PNG?dl=0 https://www.dropbox.com/s/4esqpl96o3qgb01/IMG_0463.PNG?dl=0
I have seen that in the most current versions it looks good. The problem is that users with older software will see it with bugs. There is no way to fix it? The rest of websites look good with that ipad