• Closed by: Marek
  • Closed on: 10.05.18, 23:37
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11800 - category-products

Hi Marek,

I think I made something wrong (new modul or prestaspeed modul).

If you go do 2.page of products, text and Icons are away, also if you return to page one again.

I have backups, but I do not know, which files are the Problem.

thx.

lg michaela

Comments

Marek 07 Mar 2018, 00:05

How can I see the issue? Could you please take a screenshot and give me a link to page?

michaela wilhelmer 07 Mar 2018, 08:07

Hi Marek,

http://buchhaltungtirol.at/presta7/21-korallen?page=1

then Change to page 2
and when you return back to page 1 — the same as in page 2.

thx.

michaela wilhelmer 07 Mar 2018, 08:49

but if it is a great Problem, I have backups from 04.03. and 05.03.

Marek 07 Mar 2018, 09:40

I don’t see any issue. I have switched between 1 and 2 pages multiple times and all works fine for me

michaela wilhelmer 07 Mar 2018, 10:27

oje,
but I see the issue in Microsoft edge and Firefox. Also a friend of me sees this issue.

???

michaela wilhelmer 07 Mar 2018, 11:01

should I try upload backup?

Marek 07 Mar 2018, 13:53

I just checked that page in my Edge and it also works. I can take a video if you want

michaela wilhelmer 07 Mar 2018, 14:15

I made a Video, hope you can open it. But how could you help if it works for you.

michaela wilhelmer 07 Mar 2018, 14:35

do you have TeamViewer?

Marek 07 Mar 2018, 15:04

Those are two different products see their ID

michaela wilhelmer 07 Mar 2018, 15:45

Hi,

I have contacted provider to reset to date 02.03.2018 (before installing the new module An lazy load).
Thx for all your help, but also provider means that this is a very suspect problem.

Marek 07 Mar 2018, 15:50

You don’t have to restore from a backup, because there is no issue with that. You see two different products just with the same image

michaela wilhelmer 08 Mar 2018, 10:10

Hi Markek,

I think productsite now is working correctly. Hope so.

Marek 08 Mar 2018, 10:26

Great

michaela wilhelmer 08 Mar 2018, 11:29

sorry, always the same Problem.

Since yesterday I try to repair, then it is working…after time same issue again. I do not know what I should do.

I am desperately

Marek 08 Mar 2018, 11:57

I don’t see second page here anymore http://buchhaltungtirol.at/presta7/de/21-korallen

michaela wilhelmer 08 Mar 2018, 12:35

Hi,

so 2 sites again, but no Pictures, or no text or no Icons.

Can you see this also?

When I repair, only for a little time it works, then the same issue is again.

Marek 08 Mar 2018, 12:51

I have disabled Lazy Load option in the Theme settings, now it seems ok.

michaela wilhelmer 08 Mar 2018, 12:54

…site 1 first is ok
…then Switch to site2 —- Icons and text missing
…then Switch to site 1 again —- Icons and text missing

michaela wilhelmer 08 Mar 2018, 13:01

<del>…button Warenkorb also not working (before it works without Spinning)</del>

sorry….product not available

Marek 08 Mar 2018, 13:12

maybe it’s because you don’t have product in stick? please check your back office
the issue with buttons has been fixed

michaela wilhelmer 08 Mar 2018, 13:16

Marek!!! you are my best friend ;-)

Marek 08 Mar 2018, 13:17

No problem! :)

Marek 06 May 2018, 20:38

Hi, Michaela.
Please support out theme if you like it and our support. You can rate it here http://themeforest.net/downloads