- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 07.03.18, 11:02
- Opened by: Gilbert Prunier
- Closed by: Marek
- Closed on: 06.05.18, 20:45
- Reason: Closed
- Comment: Glad to help!
Ticket #11807 - Facebook Like Box don't display the followers faces
hi Alex, Marek and guys !
i have an issue on the facebook like box to the front page,
it don’t display the followers faces. can you help me ?
Comments
Hi, Gilbert.
Please make sure the API key is correct
hi marek,
the facebook api token is corectly set, it’s able the display company name and company logo
from facebook, but still not display faces.
I have found out Facebook has changed his API and now the module can’t get followers. I can recommend you to install another module, for example this one https://www.prestashop.com/forums/topic/199319-moduł-facebook-like-box-za-darmo/
hi marek,
i tryed to instal this module, but it don’t display anymore.
and it is a free version with locked options.
Do we have to paye again to unlock it ?
Or can you give us a key to unlock this module ?
Or do you have another working solution.
can you take a look please ?
thank for attention
I don’t have permissions to configure facebook module, could you please fix that?
hi,
now you have persmission.
sorry for waiting.
I keep seeing the message Vous n’avez pas la permission de configurer ce module.
hi Marek
it ‘s strange i gave you permisions on this module.
then i made change, now you have permissions on all modules.
Now I have access. I see the issue with the cache what you have to fix to move forward, because I suppose it’s a reason why facebook doesn’t appear
nice tell me what i need to do please.
you have to disable all enabled cache in your back office. As I can see main cache is already disabled but front page keep showing cached version.
those one ?
Ok, nevermind.
Please transplant facebook module to the Footer hook, like on the screenshot, because I don’t have permissions