• Closed by: Marek
  • Closed on: 06.05.18, 20:45
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11807 - Facebook Like Box don't display the followers faces

hi Alex, Marek and guys !

i have an issue on the facebook like box to the front page,
it don’t display the followers faces. can you help me ?

Comments

Marek 07 Mar 2018, 13:12

Hi, Gilbert.
Please make sure the API key is correct

Gilbert Prunier 07 Mar 2018, 16:15

hi marek,
the facebook api token is corectly set, it’s able the display company name and company logo
from facebook, but still not display faces.

Marek 08 Mar 2018, 10:21

I have found out Facebook has changed his API and now the module can’t get followers. I can recommend you to install another module, for example this one https://www.prestashop.com/forums/topic/199319-moduł-facebook-like-box-za-darmo/

Gilbert Prunier 14 Mar 2018, 15:10

hi marek,
i tryed to instal this module, but it don’t display anymore.
and it is a free version with locked options.
Do we have to paye again to unlock it ?
Or can you give us a key to unlock this module ?
Or do you have another working solution.
can you take a look please ?

thank for attention

Marek 14 Mar 2018, 17:44

I don’t have permissions to configure facebook module, could you please fix that?

Gilbert Prunier 20 Mar 2018, 15:22

hi,
now you have persmission.
sorry for waiting.

Marek 20 Mar 2018, 22:59

I keep seeing the message Vous n’avez pas la permission de configurer ce module.

Gilbert Prunier 21 Mar 2018, 11:09

hi Marek

it ‘s strange i gave you permisions on this module.
then i made change, now you have permissions on all modules.

Marek 21 Mar 2018, 11:59

Now I have access. I see the issue with the cache what you have to fix to move forward, because I suppose it’s a reason why facebook doesn’t appear

Gilbert Prunier 21 Mar 2018, 14:54

nice tell me what i need to do please.

Marek 21 Mar 2018, 17:25

you have to disable all enabled cache in your back office. As I can see main cache is already disabled but front page keep showing cached version.

Gilbert Prunier 21 Mar 2018, 18:19

those one ?

Marek 21 Mar 2018, 19:06

Ok, nevermind.
Please transplant facebook module to the Footer hook, like on the screenshot, because I don’t have permissions