• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 08.03.18, 21:24
  • Opened by: 901it com
  • Closed by: Marek
  • Closed on: 14.03.18, 12:01
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11818 - footer disappeared

Comments

901it com 09 Mar 2018, 09:41

I cleared cache a couple of times. and it displays now. the problem is sidebar disappeared!
I cannot find DisplayLeftColumn from theme setting > home page

Marek 09 Mar 2018, 09:43

Hi.
1. Go to Theme Settings > Footer, disable “Footer Builder” there. It should also fix column issue

901it com 09 Mar 2018, 09:46

the footed builder is disabled. the leftcolum is still missing.

Marek 09 Mar 2018, 09:49

I can’t access to your back office to check out the issue http://54.252.219.58/prestashop/administration

901it com 09 Mar 2018, 09:50

https://www.leadingteknz.com/demo/ is the new link. can you please allow me to update my detail?

Marek 09 Mar 2018, 09:53

And what is the link to back office

901it com 09 Mar 2018, 09:57

I got this issue fixed. I changed the layouts from the theme setting to two column and it fixes the problem.

Marek 09 Mar 2018, 10:03

and footer as well?

901it com 09 Mar 2018, 10:08

yes. I just got another question for how to display categoties, brand and price on the sidebar of the category page like
https://www.leadingteknz.com/demo/12-red-wine

Marek 09 Mar 2018, 10:13

That is a Faceted Search module. You have to enable the module and transplant it to the left column