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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 14.03.18, 10:28
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11840 - PRICE WRONG

The price on this website is badly formatted:

I have created a user so that you can access the backoffice.
ACCESS: http://coquetashoponline.byte-factory.com/ADmin617gwvwpk/ USER: [email protected]
PASS: SupportPR0M0-2018

In addition, the photographs of the products are not displayed on the carousel.

Thank you!

This ticket does not depend on any other tickets.

Marek (marek) 12 Mar 2018, 18:33

I see the issue and working to find a solution. Sorry for the delay.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

ByteFactory Systems S.L. (ByteFactory) 13 Mar 2018, 10:48

The folder is: /ps/coquetashop

Marek (marek) 13 Mar 2018, 11:42

I'm not able to connect. Please check the permissions of provided account.

Status:      	Resolving address of byte-factory.com
Status:      	Connecting to 212.89.10.175:21...
Status:      	Connection established, waiting for welcome message...
Error:        	Connection timed out after 20 seconds of inactivity
Manel Molina (neltrader) 13 Mar 2018, 12:18

Could you post which is the solution? I'm having the same problem...

Marek (marek) 13 Mar 2018, 12:23

You have to ask your hosting support to help you to connect to your server

Manel Molina (neltrader) 13 Mar 2018, 12:42

What I mean is that I'm having the same trouble with prices

dkcmbbeokhoddekh.png (4.9 KiB)
Marek (marek) 13 Mar 2018, 12:48

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Manel Molina (neltrader) 13 Mar 2018, 12:54

Done!

Marek (marek) 13 Mar 2018, 13:03

Give me please a link where I could see the issue

ByteFactory Systems S.L. (ByteFactory) 13 Mar 2018, 13:17

Done!
The ftp access and the backoffice access was change.


Marek (marek) 13 Mar 2018, 13:31

to ByteFactory: I'm not able to login to your back office

ByteFactory Systems S.L. (ByteFactory) 13 Mar 2018, 13:43

I just accessed with the url of my profile, the username and password and accesses correctly

Marek (marek) 13 Mar 2018, 16:21

I just figured out that is not theme issue. Here is description https://www.prestashop.com/forums/topic/682626-currency-problems-after-upgrade/#comment-2710109

ByteFactory Systems S.L. (ByteFactory) 13 Mar 2018, 17:25

I just made a new installation of Prestashop version 1.7.24
I install Alysum again and the result in the prices is the same.
The url http://coquetashop.byte-factory.com

Marek (marek) 13 Mar 2018, 17:27

Something wrong with your price configuration. As you can see here https://alysum5.promokit.eu the price looks correct

Marek (marek) 13 Mar 2018, 17:27

Try to switch to default theme and check the price there

ByteFactory Systems S.L. (ByteFactory) 13 Mar 2018, 17:34

I change to default theme and the price are ok, is alysum problem.
http://coquetashop.byte-factory.com/es/

Marek (marek) 13 Mar 2018, 17:35

Please provide access to your new back office

ByteFactory Systems S.L. (ByteFactory) 13 Mar 2018, 17:38

The valid project is this http://coquetashoponline.byte-factory.com/es/ The last project (http://coquetashop.byte-factory.com/es/) was created to test configurations

Marek (marek) 13 Mar 2018, 17:40

How to login to the back office of http://coquetashop.byte-factory.com/es/ ?

Marek (marek) 13 Mar 2018, 17:53

Now I see. Working to find a solution

Marek (marek) 13 Mar 2018, 19:10

The solution has been found.
Upload attached file to the /modules/ph_simpleblog/

ph_simpleblog.php (24 KiB)
ByteFactory Systems S.L. (ByteFactory) 14 Mar 2018, 09:04

Thanks.
The price are right now.

We have another problem.
All products have animages but this but it is not displayed until you enter them.

Marek (marek) 14 Mar 2018, 10:03

Something wrong with Lazy Load option. For now it's disabled and images are displayed

ByteFactory Systems S.L. (ByteFactory) 14 Mar 2018, 10:12

Thanks Marek!

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