- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 14.03.18, 14:28
- Opened by: Sebastian Szaraniec
- Closed by: Marek
- Closed on: 08.07.18, 14:15
- Reason: Closed
- Comment: Please create a new ticket
Ticket #11852 - Preset change step by step
Hello.
I can’t change present (layout). Example: I need to use electronic or classic template but when I choose it and apply change nothing special happened. I see some changes in header but whole layout is different than in examples. Only ‘alysum’ vriant is fully available.
Comments
Hi, Sebastian.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Back office - you mean access to my shop presta admin page?
Yes, right
Done.
I have found syntax error in the electronics config file. Please upload attached file to the /modules/pk_themesettings/presets
File uploaded, but still doesn’t works properly. When I choose for example classic variant I see something like that (attachment. I see two banner showcases and nothing happened special with rest ot layout, especially vertical navigation
I’ll check your back office settings and try to make the view the same.
Thanks, please focus on two variants of layout - classic and electronics.
Electronics preset has been configured http://weselnystolik.pl
Something weird is happening - after choosing another one (like classic) and back to electronic the layout is damaged.
you have to enable page builder and Footer builder in the theme settings
More details pls.. What should I do when I’d like to change preset to see layout variant to be consistent with your original template?
You can find “homepage_builder” option in the config I sent you and set it to “1” to make this option automatically enabled
Let’s resume. You sent me .json file with configuration which I putted into my ftp catalogue.
In presta admin when I want change template variant a need to choose proper one in “preset” menu and next in HomePage Builder mark “Yes”. It will work or should I also make changes manually in .json file?
I sent you son config before and there are disabled content builders. so you just have set “1” for homepage_builder and footer_bulder parameters
Config was for electronic. Understand it, but sill when I try to change layout from for example ‘electronic’ to ‘classic’ are differences between (banners, typography, header etc.) results and demo page –> https://alysum5.promokit.eu/classic/en/
Yes, because classic preset for Page builder is not ready yet, I’ll let you know when I’ll finish with that
Clear. Let me know pls when will be finished. Thanks.
Done. Please check out Classic layout
Thanks. It works fine.. but when I introduced SSL protocol on my website links (header, catalog, menu, cart etc.) doesn’t works and product images disappeared. Any idea what happened?
Ok, forget pls. Fixed.
Glad you solved the issue
Marek, I have the problem with ps_categorytree widget. On home page there is no results –> the category container is empty. Help..
Hi, Sebastian.
That is a native prestashop module and there is a problem with it in any theme.
Try to change module settings
Work fine with “home category” checked.
Ok, thank for your patient but I preparing launch if my shop so I will have many detailed questions. When I’m looking at demo template at https://alysum5.promokit.eu/classic/en/ I see differences between mine and yours template. Please, look at screens.
- Testimonials - how to reach effect like on your template (sidebar)
- sticky menu - doesn’t work in my shop (Sticky Menu option checked ‘yes’)
- how to put for example ‘bestsellers’ module from sidebar to main column? When I try to do it in “layout builder” I see bestseller bud with products in vertical orientation.
- is it possible to replace logo file with SVG file?
1 and 2. I need access through FTP to check out what’s wrong
3. use “product list” widget to display bestsellers
4. Yes, it’s possible but require additional coding
1 and 2 - access granted.
Fixed
Thanks, but drop-down menu still looks different. Please, look at my file differences.png
Sorry, I missed that.
Here is CSS fix:
Where put it? In configuration of template in customer css/js?
Go to Theme Settings > Custom CSS tab
Still doesn’t work
it works for me. try another browser or clean browser’s cache or incognito tab
Will check it later, probably you’re right.
Can you tell me how to put social icons to the left of the column? Please, check the attached file.
Yes, I did this, but I don’t know how to force social icons to align left of the right column. Is there any class in widget settings to figure it out?
I just did it for you
Thanks. Is it possible to change blog home page from 2 columns to 3 columns?
You can find necessary option to switch columns number in the BLOG → USTAWIENIA
Hi Marek. I have trouble - somehow (it is of course my fault) I lost content from homepage (category tree, banners etc). I don’t know how to restore it.
Hi, Sebastian.
Try to disable this option http://take.ms/Immp0
Thanks Marek it helps.
I’m preparing set of question to you - I hope, that it will be enough for me before start my new shop. But right now I’m trying to find some translation which are incompatibile with polish language, so maybe you will know where I can find it? I mean words “aktyvni filtry”. I’ve tried hundred times and can’t find this..
And a second thing: when I click “yes” to Show Subcategories in Alysum setting there is someting wrong with displaying subcats. Please, take a look at attached file.
Strange, it should be available in back office. But there is also another way to translate it. Open the file /themes/alysum/translations/pl-PL/ShopTheme.pl-PL.xlf and find there necessary phrase
I found that file, and locate improper translation. Fixed that and uploaded on server but on page I still see previous translations. Any idea?
And the second thing?
The problem with page builder is back. I can’t restore it to classic view. I don’t know how to do it (proper order)
I have critical error connected with probably blog module. Right now I havent access to Alysum Menu - below te screen with error.
I have fixed issue with blog, but there is another problem, what require theme update. Please make a backup and update the theme through Theme Settings
Backup done, theme update also.
Is it ok now?
There is no errors but due to theme update there some elements were changed and I lost css with my fixes.
At the first sight:
1. There is no sticky menu (top). I see te option but when is ON slider with foto has bad position
2. Below the topmenu appears different spacer the same below the photo slider.
3. On pages I’ve lost H1 titles (?)
4. Blog post on home page and blog pages have no photos.
General question: from time to time I had big problem with home page. Any attempt to change something on page builder resulted with big fuckup. After that I was finally able to get look which I wanted but.. another change damaged everything. I will be glad to help with set the mockup like this –> https://alysum5.promokit.eu/en/, with the exception of header and slider (only product content and footer should be changed).
Hi, Sebastian.
1. Fixed
2. Please take a screenshot
3. Where do you need to have H1 tag?
4. Maybe because you didn’t add an image to your posts?
5. I just imported you “alysum” preset. Please test it out
1. Thanks.
2. Right now it looks good - probably due to importing alysum preset by you.
3. Marked as (2) on image - in previous version of theme it was here. Really. On the same screen I marked Blog link (1) - how to remove black label “blog”?
4. Maybe, but when I’m trying to upload file appear another error screen (please, see screenshot)
5. Thanks, perfect.
I see the new option - login with Facebook. How turn it on?
3. You just have to remove “Sub Title” in the menu item settings
4. Try to set permissions to write (777) for the folder /modules/ph_simpleblog/covers/
Marek, there is no folder such as /modules/ph_simpleblog/cover. I see only covers_cat. I should create it and set permission?
Remain two issues: Facebook login and headers on category pages. I marked it in previous massage.
Yes, try to create that folder.
As for Facebook login, please check is the module installed and enabled. You also have to put your API key there.
And what’s wrong with header on category pages?
Problem is that after template update the header with the name of category dissapeared A propos FB module: which one do you prefer? Is that one ok?
https://www.prestashop.com/forums/topic/494491-free-module-facebook-login-registration/
1. Could you please take a screenshot, because I don’t see the issue
2. Facebook login module is already in your back office, you don’t have to add any other one
Here you are (attached file).
By the way, please look at filters. I can’t manage with proper translation of this. I change “aktyvni filtry” (active filters) na “wybrane filtry” in file you wrote earlier but there is no effect.
This option has to be enabled http://take.ms/45EnD
Marek, could you take a look at the previous messages about filters? I can’t change this translations.
In dropdown menu appears the problem - can’t change width of it due to long category names –> screenshot.
The fix for menu:
As for translation, it should work now under Shop.Theme.Global domain
I’ve putted this to customer CSS and doesn’t work.
The issue has been fixed. Please check it out
Still the same
Don’t forget about your browser’s cache. All is ok for me https://www.dropbox.com/s/vcfppvpmyfzwg3s/Screenshot%202018-05-10%2022.30.20.png?dl=0
Works fine now, but it was strange because during my tests I’m using browser why “disable cache” mode on. Nevermind..
Marek, I’d like to change some elements on product page - for example some element remove or change some styles. Please, take a look on screenshot and tell me pls which file .tpl or .php is responsible for that? Next issue - I see, that some styles are built in code and can’t change it editing css files..
You have to edit the file /themes/alysum/templates/catalog/product.tpl
to override the inline styles, try to use “!important” after your styles, like this:
Thanks. Works fine.
Where could I find translation for word “quality”. I’ve searched hundred times translation files without positive effect (screenshot).
Technical question: I made a lot of changes in css styles and some in template files and noticed that appeared new version of Alysum. Is it critical patch? I’m afraid that update will disrupt whole my previous work.
1. Yes, it’s translation bug. We will fix it as soon as possible. You can fix it directly in the file /modules/productcomments/views/templates/front/productcomments.tpl.
find the line
and change to
2. you can download latest version from themeforest and see which files was updated in the folder: /updates/5.2.X
I need your help!
I need your help!
Please describe your problem
He Marek. Sometimes during adding new product appears error like this (attachement). How to manage with this problem?
As I can see, there is no permissions to write cache. Try to set CHMOD 777 for the folder /shop/app/cache
BTW, your template looks better than good. Kudos for you, because the whole shope also looks great. Probably it will be the last portion of my questions, butt better ask the proffessional than make mistakes. So, the are my asks - please answer me:
1. How to add to product page slider modules with for example: “20 products with this category” or “Customers also bought..” 2. How to manage left side bar? I need to have only catalogue filters, I don’t want colors, price filters.
3. How to add to left sidebar module “new products” below the filters?
4. How to get rid images from left sidebar?
5. I’d like to add stroke or shadow to expanded search bar (like cart)?
CHMOD setted for subfolder ‘cache’. Still doesn’t work. Any idea?
Ok, this problem solved - disk quota exceeded :(
1. You can find full “product page” description here https://alysum5.promokit.eu/promokit/documentation/#product-page See the name of necessary blocks
2. Go to the settings of the “Faceted Search” module
3. Go to “Design” → “Positions”, click “Transplant a module”, then select your module and necessary hook
4. Go to “Design” → “Positions”, http://take.ms/JyuaI
5. add following CSS:
6. Try to clear prestashop cache
Thanks a lot. I will check it.
Ad. point 5 - added to Customer CSS/JS and no effect. I see also that is something wrong with z-index, because on the search results layer appears “NEW” label.
5. maybe you have enabled CSS cache, please check it out
6.
No, a have cache disabled. Look at this pls.
Another question. How to add to product page 2 blocks (I can’t see this possibility in template):
1. Shipping info
2. Product type: new / used / personalized
As I can see css works fine http://take.ms/XBwsW
As for shipping info, I have found this: https://www.prestashop.com/forums/topic/623984-displaying-shipping-info-on-product-page-no-stock-management-ps17/
Yes, CSS works fine - it was my fault.
I thought about solutions (check image) –> point 2. I can set point 1 in backoffice (product catalog) and this information appears on product page (product details tab). But with shipping info (point 2) is problem.
In backoffice I can set general shipping info for products, and on each product in catalog I can set information about different method of shipping. And now I have the question - how to display this information on product page? It’s really important due to EU law.
1. You can find full “product page” description here https://alysum5.promokit.eu/promokit/documentation/#product-page See the name of necessary blocks
Ad.1 I cant see posibillity to turn on module “in the same category”. How to do it?
2. Go to the settings of the “Faceted Search” module
3. Go to “Design” → “Positions”, click “Transplant a module”, then select your module and necessary hook
4. Go to “Design” → “Positions”, http://take.ms/JyuaI
Ad 2 / 3 / 4 I turned off the filters which I don’t needed but I have no idea how to turn off the banners.
1. Please make sure the module is installed and enabled
2. I do not see banners on your page https://weselnystolik.pl/4-zielona-eco
Images appears after few seconds. Weird..
Module “in the same caetgory” installed and works fine. Thanks.
How about my previous question related to displaying shipping info on product page?
And I still don’t know how tu put “new products” below filters on category page
I wrote about shipping two days ago:
As for shipping info, I have found this: https://www.prestashop.com/forums/topic/623984-displaying-shipping-info-on-product-page-no-stock-management-ps17
Marek, how about with images appears i left sidebar? This problem still exist.
Help me pls with “new products” below filters on category page. I still don’t know how tu put it there properly.
1. I’m not sure it’s a bug, please check out all slider setting, something wrong with that
2. There is a module “New Product” in your BO. Please make sure it’s installed and enabled and hooked into Left Column
1. Yes, it was slider. Thanks.
2. Probably I did something wrong - module installed and hooked. Any idea? (attachement)
That was your solution http://take.ms/Z4VDC
Thanks - works fine.
Marek, it’s not the end. I have a few following questions due to theme.