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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 16.03.18, 02:08
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11854 - Electronics Preset

Hello and greetings.

Yesterday we have purchased the Alysum theme. We have installed the theme but we are not able to select the “Electronics” preset. Although we can select other presets except electronics.
Is it broken or something? What can we do to fix it?

Thanks in advance!

This ticket does not depend on any other tickets.

Marek (marek) 14 Mar 2018, 19:55

Hi, Vasileios.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Vasileios Gavrogiannis (global-tech) 15 Mar 2018, 08:41


We have updated the fields in our profile.

Thanks again.

Marek (marek) 15 Mar 2018, 10:11

It was a syntax error in the Electronics config. Try now

Vasileios Gavrogiannis (global-tech) 15 Mar 2018, 10:26

Yes now we can select it. But as I can see it's a little bit different from the preview here https://alysum5.promokit.eu/electronics/en/ . Is there a documentation on how to achieve the layout in your demo? For example the categories on the left side etc.

Thanks in advance

Marek (marek) 15 Mar 2018, 11:02

Yes, Iknow about such differences, and we are working to make it the same.
For now you have to enable Categories Tree module

Vasileios Gavrogiannis (global-tech) 15 Mar 2018, 11:50

Any time plan for when it will be ready?

Thanks again.

Marek (marek) 15 Mar 2018, 11:51

I'm working on Electronics preset right now. Others will be ready later

Vasileios Gavrogiannis (global-tech) 15 Mar 2018, 12:17

I was asking about electronics :) Please inform us when it will be ready.

Thank u a lot

Marek (marek) 15 Mar 2018, 12:18

Of course, I'll back to you today later

Marek (marek) 15 Mar 2018, 12:36

Can I try to import preset to your store?

Vasileios Gavrogiannis (global-tech) 15 Mar 2018, 13:07

Yeah sure. If this gonna fix it :)

Marek (marek) 15 Mar 2018, 16:30

Please check out your front page now

Vasileios Gavrogiannis (global-tech) 15 Mar 2018, 20:05

Yes, it is a lot closer now. Time to lift our sleeves up.
Thank you very much.

Marek (marek) 16 Mar 2018, 02:08

No problem. Glad to help!