- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 19.03.18, 17:30
- Opened by: Nicolas Bindels
- Closed by: Marek
- Closed on: 15.04.18, 13:49
- Reason: Closed
- Comment: Glad to help!
Ticket #11881 - Basket icon not responding after having add a product to basket
Hi Marek,
Since the new update I have a bug regarding the basket. Once you just add a product into the basket, the basket icon is not “responding” anymore (meaning when hovering it the dropdown do not open and when clicking on the icon it does not redirect to the basket page). In order to have it working again, it needs a page refresh (or obviously that the user change of page).
Many thanks in advance for your help,
Nico
Comments
Hi, Nicolas.
It should work now, please check it out
Hi Marek,
It does work for the “clicking” action but not for the “hovering” (when hovering the icon the basket dropdown should appear and it still does not
it works like in the default prestashop theme http://demo.prestashop.com/en/?view=front
I see that you have made this changement on the entire theme (I mean it is not only on my website that it is behaving that way) which in my opinion is less good than before :( Additionally compare to the Prestashop default theme (where you never have a dropdown with the basket content when hovering the basket icon) in your version the dropdown is not appearing when you just had the product (and you do not refrash your page) but as soon as you refresh your page the dropdown is working again (see screenshots attached).
Will you go back to your version (where dropdown appears when hovering the basket icon) or no? If no could you please still adapt mine in order to have it working as before (each time the user hover the basket icon the basket dropdown appears, no need to refresh to have it working)?
“Will you go back to your version (where dropdown appears when hovering the basket icon) or no?” - but it appears after page reloading and it always worked this way
Are you 100% sure about that? :/ I am convinced it was not working that way before… Moreover the fact that a dropdown appears after a page refresh but not before is a strange behaviour (sounds like buggy). To me either there is never a dropdown or always but not related to a page refresh (looks like web 90’s where you had no dynamic on website…)
Additionally the actual behaviour is not the same as the Prestashop default as you said above as on Prestashop default you never have a dropdown (which is not the best to me but at least consistent and does not look buggy/missing dynamics)…
Please really think about the above because I am almost sure it was not acting like that before… (take as proof that even the clicking action was not working on my site before your fixing)
I’ll try to make it appear. For now I can offer you to hide dropdown cart at all like in the default prestashop theme
Hi Marek, thanks a lot for the offer but do not worry it is not too urgent so no need to have intermediate solution but I would be happy to see it appears within 1-2 weeks :)
Ok, I’ll try
Here is what I have found. Open the file /themes/alysum/modules/ps_shoppingcart/ps_shoppingcart.tpl and remove 4 lines like on the screenshot
I did but it does not solve the problem.. :/
I forgot about script. Now it must work
Indeed! Thx a lot!
glad to help