• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 19.03.18, 19:42
  • Opened by: Laura
  • Closed by: Marek
  • Closed on: 03.04.18, 10:07
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11884 - Several things

A few things, see if you can help me:
(happypulseras)

1. The flex menu is not sticky

2. The text-block after the IG feed is not centered, it is left aligned. Could you put in in center, please? (img.1)

3. There is a lot of space between the footer and the text-block, Could it be reduced, please?it´s too much (img.2)

4. On the product page in the customization part, it does not have a separate box as on the other website, could you put it like in happytoppers?? In happytoppers it does, but not in happypulseras. (img.3)

5. Is´t possible that the customization field is after the product options? That is, if a wristband can be engraved on the front or back, first the customer chooses the available attributes from the drop-down list and then fills in the customization fields, would this be possible? I don’t know if you know what I mean. (img.4)

6. On the mobile phone:
you can’t see the top bar well, neither in its entirety, nor in its colour, and the menu appears as if it were a box that doesn’t appear on the other website, and the word menu doesn’t appear. could you focus like the other website?
The title is very close to the revolution slider.
The Instagram bar shows very small pictures.
(img.5)

7. I don’t know how to set up the initial pop up photo, can you tell me where to do it? please?

8. Could the icons be changed? I would like the icons of the footer to be filled with color, not just the outline because you don’t see them too much, on both sites. I need to see more of you.

9. Mail not on the mobile phone does not look good….( img.6)

10. In the image of the product the characteristics of the product is blank, and I don’t know why? (omg. 7)

11. the link widget does not work properly, it does not show us in the footer the 3 contents we have, it only shows us 2. (img. 8)

Thank you so much for your help,
regards
Laura

Comments

Marek 19 Mar 2018, 22:39

OMG!

Laura 20 Mar 2018, 00:25

I’m sorry if it’s too much, go looking at it when you can….

I was writing things down as I was setting them up and I’ve written them all down on a ticket, I’ll open them for you ticket by theme??
I think there are simple things, and there are some that are consulting….

I’m sorry if I put too much on you.
Whenever you can.
A thousand thanks
LAURA

Marek 20 Mar 2018, 10:42

No problem, we will solve these issue.

Marek 20 Mar 2018, 12:48

1. sticky menu works fine for me http://media.promokit.eu/screenshots/monosnap/scr_20180320_124748.png

Laura 20 Mar 2018, 13:18

nooo!!
All is in the other project: happypulsemas.com

Laura 20 Mar 2018, 13:19

sorry,
i wrote wrong:
happypulseras.com

Marek 20 Mar 2018, 22:56

Following the rules of themeforest you can use the theme for one domain only. I’m not against you are using it for two domains but I can’t provide you support for second site

Laura 20 Mar 2018, 23:44

We have purchased 2 licenses:
- one license for happytoppers.com and
- one license for happypulseras.com.

We bought the first one on December 17 and we just bought the second one in February 2018.
But in the support I don’t know how to do, I asked you that I needed to use the same email and you told me that there was no problem, that’s why I keep writing you from it.

I need to use the same email because they are different lines of business but only one brand.

how do I go about it?
Thank you very much
Laura

Laura 20 Mar 2018, 23:45

sorry I wanted say:
. happytoppers.es anda happypulseras.com

Marek 20 Mar 2018, 23:45

Ok, I see now. Don’t worry.
I’ll back to you tomorrow, today is too late

Laura 20 Mar 2018, 23:50

ok, thank you very much

I try register and put the item purchase code, but said that mail is wrong…

Marek 20 Mar 2018, 23:52

you don’t have to register. I just added one more license to your account in my back office

Laura 21 Mar 2018, 10:10

ok, thanks again!!!
Laura

Marek 21 Mar 2018, 15:45

Hi Laura.
Sorry for the delay, we have a lot of ticket these days.
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Marek 22 Mar 2018, 13:15

Hi, Laura.
I’m not able to connect to your server:

Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Marek 22 Mar 2018, 13:35

2. Fixed
3. Fixed
4. Fixed
6. Fixed
7. Edit Popup module
8. http://alysum5.promokit.eu/promokit/documentation/#svg

Laura 23 Mar 2018, 11:31

Okay, Marek, thank you so much for fixing so many stitches….
I’ll make a few comments,

2. Fixed, ¿?
I keep seeing it not in the center (img 2)

3. Fixed- but there is a lot of space between: instagram feed/custom text blocks/text block at the end (img.3). And there is also plenty of room on the mobile phone (img.3 mobile).

4. Fixed, thank you for differentiating it but I would like it to have the same style as the other website, which looks like a sheet of paper. (img.4)

6. Fixed:
the text of the top bar, I don’t see it centered and the background is grey, it doesn’t appear blue like on the web.
Can you remove logging or register?… like on the other website? so it doesn’t get too wide. (img. 6)

Could you remove the box from the menu? and put “Menu” as in the other domain? (img.6-2)

The title of the first module of the home page is stuck to the revolution slider, could you give it some space please? (img. 6-3)

The bar instagram forgive me, leave it as it was because there are photos that do not look…. I prefer the way it was, can you change it? (sorry) I didn’t know it looked like this. (img. 6-4)

7. Edit Popup module: ok, it’s done, thank you very much!!

8. http://alysum5.promokit.eu/promokit/documentation/#svg: Can you tell us where you save your icons to modify them? please.

Thanks again!!
LAURA

Marek 23 Mar 2018, 22:13

to fix #1 I need access to your server
For now I’m not able to connect to your server:

Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Marek 26 Mar 2018, 15:46

I need to edit files in the folder /modules/pk_menu
Could you please give me permissions?

Laura 29 Mar 2018, 17:39

Hi Marek.

You have now all permissions 777 in folder: modules/pk_menu

Can you try again,please?
And if you need another folder tell me.

Thanks.
Regards

Marek 29 Mar 2018, 21:24

Looks like there is an old credentials in your profile. Could you please update?

Laura 29 Mar 2018, 23:48

Hi Marek.

Where are the problem:

- ftp access?. Try with private info. Its correct.

- accounts? Now we have two license: happytoppers and happypulseras.

- Backoffice?: there are not changes. Its correct info private profile.

- another?: tell me. Please.

Thanks.

Marek 30 Mar 2018, 16:14

Hi, Laura.
I can connect to your server with details from your account, but it’s a server with your previous website. I need access to https://happypulseras.com

Laura 30 Mar 2018, 16:30

Hi Marek.

Ok. I modify user/pass for access ftp to new web site happypulseras.com

Please, send me yours comments.

Thanks.

Marek 30 Mar 2018, 17:13

ok, I’ll take a look and let you know soon

Marek 30 Mar 2018, 19:07

I have updated documentation http://alysum5.promokit.eu/promokit/documentation/#svg Other issues must be fixed now

Laura 02 Apr 2018, 08:12

ok, thanks, the sticky menu, is fixed but now i see the word “MENU” in grey on the left,
i attached image.

Marek 02 Apr 2018, 10:45

Fixed

Laura 02 Apr 2018, 22:41

its ok!
Thanks!!