- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 23.03.18, 08:39
- Opened by: Konstantinos Ntagkas
- Closed by: Marek
- Closed on: 06.05.18, 21:23
- Reason: Closed
- Comment: Glad to help!
Ticket #11914 - Flex menu and header problems
Hello,
When I check my website on tablet or mobile flex menu, logo and search are not working. Also If I resize the browser window and then make it bigger the menu disappear. We are working with theme demo #6.
Comments
Hi, Konstantinos.
1. What does’t it mean “logo not working”? I see your logo on any device.
2. try this solution for search http://alysum5.promokit.eu/promokit/documentation/#faq
3. I just checked out your store on iPhone and Android and menu works fine there. Could you please give me more details about the issue?
Hi Marek,
1. The logo is not clickable. The same happens to the menu and the search bar. (this is happening on tablet and landscape mode on iPhone). I have checked that on ipad and iphone.
2. I have no problem with the search function but it is not clickable.
3. If you turn the iPhone in landscape mode these 3 things are not clickable.
4. Also the menu disappear when I change the browser size on a pc or laptop.
I’m not able to access to your server to make a fix, so here is a tutorial what you have to do
Hi Marek,
It is ok now. Thank you for this.
Although Number 4 problem remains. If I resize the browser window to smaller one and the 3 lines appears and click them and then close them and then resize it to full size the menu disappear. Is there a fix about this?
I’m not sure anyone use a browser in such way, but I’ll try to find a solution