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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 06.05.18, 21:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11914 - Flex menu and header problems

When I check my website on tablet or mobile flex menu, logo and search are not working. Also If I resize the browser window and then make it bigger the menu disappear. We are working with theme demo #6.

This ticket does not depend on any other tickets.

Marek (marek) 23 Mar 2018, 10:32

Hi, Konstantinos.
1. What does't it mean "logo not working"? I see your logo on any device.
2. try this solution for search http://alysum5.promokit.eu/promokit/documentation/#faq

3. I just checked out your store on iPhone and Android and menu works fine there. Could you please give me more details about the issue?

Konstantinos Ntagkas (kntagkas) 23 Mar 2018, 11:01

Hi Marek,
1. The logo is not clickable. The same happens to the menu and the search bar. (this is happening on tablet and landscape mode on iPhone). I have checked that on ipad and iphone.
2. I have no problem with the search function but it is not clickable.
3. If you turn the iPhone in landscape mode these 3 things are not clickable.
4. Also the menu disappear when I change the browser size on a pc or laptop.

Marek (marek) 23 Mar 2018, 11:10

I'm not able to access to your server to make a fix, so here is a tutorial what you have to do

Konstantinos Ntagkas (kntagkas) 23 Mar 2018, 11:34

Hi Marek,
It is ok now. Thank you for this.
Although Number 4 problem remains. If I resize the browser window to smaller one and the 3 lines appears and click them and then close them and then resize it to full size the menu disappear. Is there a fix about this?

Marek (marek) 23 Mar 2018, 22:15

I'm not sure anyone use a browser in such way, but I'll try to find a solution