• Closed by: Marek
  • Closed on: 06.05.18, 21:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11914 - Flex menu and header problems

Hello,
When I check my website on tablet or mobile flex menu, logo and search are not working. Also If I resize the browser window and then make it bigger the menu disappear. We are working with theme demo #6.

Comments

Marek 23 Mar 2018, 10:32

Hi, Konstantinos.
1. What does’t it mean “logo not working”? I see your logo on any device.
2. try this solution for search http://alysum5.promokit.eu/promokit/documentation/#faq

3. I just checked out your store on iPhone and Android and menu works fine there. Could you please give me more details about the issue?

Konstantinos Ntagkas 23 Mar 2018, 11:01

Hi Marek,
1. The logo is not clickable. The same happens to the menu and the search bar. (this is happening on tablet and landscape mode on iPhone). I have checked that on ipad and iphone.
2. I have no problem with the search function but it is not clickable.
3. If you turn the iPhone in landscape mode these 3 things are not clickable.
4. Also the menu disappear when I change the browser size on a pc or laptop.

Marek 23 Mar 2018, 11:10

I’m not able to access to your server to make a fix, so here is a tutorial what you have to do

Konstantinos Ntagkas 23 Mar 2018, 11:34

Hi Marek,
It is ok now. Thank you for this.
Although Number 4 problem remains. If I resize the browser window to smaller one and the 3 lines appears and click them and then close them and then resize it to full size the menu disappear. Is there a fix about this?

Marek 23 Mar 2018, 22:15

I’m not sure anyone use a browser in such way, but I’ll try to find a solution