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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 06.05.18, 21:26
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11925 - Problem in displaying CC Avenue payment method

Dear team,

I have recently purchased Alysum - Premium Prestashop 1.7 & 1.6 Theme from you. Everything is good. But when the customer trying to buy the product, at final stage its showing payment method is not available. Even though i have added cc avenue payment gateway, but i still showing payment method not available. I have changed all the setting but still problem occurring. I need to display payment method as cc avnenue which i installed. So kindly give the solution for this.

Website Name : rustikrags.com
Error Url : https://rustikrags.com/index.php?controller=order ( At fourth stage 4.PAYMENT )

This ticket does not depend on any other tickets.

Marek (marek) 26 Mar 2018, 14:22

Hi, Suresh R.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office to check out your configuration

Suresh R (sureshuweb) 26 Mar 2018, 14:35

Yes, i filled it

Marek (marek) 26 Mar 2018, 14:50

I see only one payment method enabled in your back office http://take.ms/iL972