- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 26.03.18, 16:25
- Opened by: Jaime Rico
- Closed by: Marek
- Closed on: 06.05.18, 21:29
- Reason: Closed
- Comment: Glad to help!
Ticket #11927 - Very slow in secondary language
Hi,
I recently added a secondary language to my shop, the main language is spanish, the secondary is Portguese.
When I change to portuguese at home, the home page takes 87 seconds to load.
I’ve activated the debug mode, and is the DISPLAY module which takes about 80seconds to load, but only when I select Portuguese.
These speeds are really crazy.
I don’t know how can I fix it, anybody could help me, please?
Comments
do you have enabled Prestashop cache?
Yes, I have cache enabled and force compilation.
Give me a link where I can test it
I have the installation in the local LAN, I’m going to migrate it to a public server, so you can test it.
Ok, let me know when it will be ready
I was trying to add a new language, to check if the problem is the Portuguese Language instalation. And when I installed the EnglishLanguage, the page keeps blank.
I refresh the home front page, and I get the next error.
I’m going to migrate to the public server, but I’m writing to you, in case that error can help us with something.
As I can see there is a duplication of revolution slider module. Try to delete it’s folder, and install it from scratch in the end of migration
But this module is from the theme. How can I install it from scratch?
just copy module folder from archive and then install it through BO
Pfuu, I’m going crazy with this, hehe.
Yestarday I upload the website to the public hosting, but now I get the next error, when I open the BO login.
https://ka-international.com/es/adminka/
I don’t see any mention about theme or module there. Something wrong with prestashop platform
I have another installation from few days ago. The credentials are update in my profile.
In this prestashop, I didn’t configure the language yet. I need, Portuguese and english.
When I install the language I get a blankpage, and after that the errors of the begining of this post.
Please, could you install the language to check the errors in the front office?
Try following way to add a language http://take.ms/iAsSn
Done!
You can change the language and see the error.
https://ka-international.com/okisam
I see the error, but as you can see it’s not related to the theme
Yeah, this error is new.
Is not the same error that I has in my local installation.
I will see how to solve it.
Thanks.
I also had experienced such issues some time ago, but I don’t remember what was a solution. I had read prestashop forum to solve that