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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 06.05.18, 22:08
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11982 - Product image background


I have a problem

On product page i have my image product on background.

You can see in attachments


This ticket does not depend on any other tickets.

Marek (marek) 05 Apr 2018, 10:59

Hi, Clara.
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Clara Cohen (Clarartdealer) 10 Apr 2018, 15:19


Login FTP updated

Clara Cohen (Clarartdealer) 10 Apr 2018, 15:22

But the login of the back-office was changed because i have reinstalled my prestashop (same domain) and cannot change on https://support.promokit.eu/index.php?do=myprofile


Marek (marek) 10 Apr 2018, 22:46

The issue has been fixed. Please check it out