• Closed by: Marek
  • Closed on: 11.04.18, 10:25
  • Reason: Closed
  • Comment: Glad to help!

Ticket #11986 - problems with cache and module pk_isiotope

Hello, we have problem with cache with template mudulos alysum, the cache does not update the changes in the pk_isotope modules.
Issue:
1. The client when updating products are not shown in module pk_isiotope
2. When the customer changes product photos, the new images are not shown in the pk_isiotope module

Comments

Marek 04 Apr 2018, 19:54

strange issue, I didn’t see it before. I’ll try to figure out what’s wrong as soon as possible

Marek 05 Apr 2018, 12:58

Hi Salvador.
I have figured out something wrong with your prestashop installation. You can see that on category page https://parafarmaciaenvalencia.com/ud/14-dietetica Try to upgrade it to the latest version

Salvador Ruiz Rosello 05 Apr 2018, 13:02

hello have you done something ???

Marek 05 Apr 2018, 13:03

No I didn’t

Salvador Ruiz Rosello 05 Apr 2018, 13:03

Hello!!! Is it important that it happened?

Marek 05 Apr 2018, 13:04

I didn’t touch anything

Salvador Ruiz Rosello 05 Apr 2018, 13:05

I do not understand

Salvador Ruiz Rosello 05 Apr 2018, 13:05

I’m going to restore a security store

Marek 05 Apr 2018, 13:05

Please upgrade your prestashop like I asked you before

Salvador Ruiz Rosello 05 Apr 2018, 13:06

just a moment

Marek 05 Apr 2018, 13:06

ok

Salvador Ruiz Rosello 05 Apr 2018, 13:26

you can try now

Marek 05 Apr 2018, 13:26
Salvador Ruiz Rosello 05 Apr 2018, 13:28

What is the problem? Why is this happening now?

Salvador Ruiz Rosello 05 Apr 2018, 14:05

you are accessing the category incorrectly the correct link is the following:

https://parafarmaciaenvalencia.com/es/14-dietetica

the only language we have installed is Spanish

Salvador Ruiz Rosello 05 Apr 2018, 17:07

the problem continues the image does not change when making any modification to the product the image remains blank ie when you change the image to the product

Marek 05 Apr 2018, 21:16

It’s definitely cache issue, but it’s not a bug. just disable cache or clean it out