- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 04.04.18, 18:57
- Opened by: Salvador Ruiz Rosello
- Closed by: Marek
- Closed on: 11.04.18, 10:25
- Reason: Closed
- Comment: Glad to help!
Ticket #11986 - problems with cache and module pk_isiotope
Hello, we have problem with cache with template mudulos alysum, the cache does not update the changes in the pk_isotope modules.
Issue:
1. The client when updating products are not shown in module pk_isiotope
2. When the customer changes product photos, the new images are not shown in the pk_isiotope module
Comments
strange issue, I didn’t see it before. I’ll try to figure out what’s wrong as soon as possible
Hi Salvador.
I have figured out something wrong with your prestashop installation. You can see that on category page https://parafarmaciaenvalencia.com/ud/14-dietetica Try to upgrade it to the latest version
hello have you done something ???
No I didn’t
Hello!!! Is it important that it happened?
I didn’t touch anything
I do not understand
I’m going to restore a security store
Please upgrade your prestashop like I asked you before
just a moment
ok
you can try now
still not working https://parafarmaciaenvalencia.com/ud/14-dietetica
What is the problem? Why is this happening now?
you are accessing the category incorrectly the correct link is the following:
https://parafarmaciaenvalencia.com/es/14-dietetica
the only language we have installed is Spanish
the problem continues the image does not change when making any modification to the product the image remains blank ie when you change the image to the product
It’s definitely cache issue, but it’s not a bug. just disable cache or clean it out