• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 05.04.18, 13:01
  • Opened by: Mutart
  • Closed by: Marek
  • Closed on: 10.05.18, 23:28
  • Reason: No answer from a customer

Ticket #11994 - Automatic update

Hi,

i’m trying to update the theme automatically in the theme settings but it doesn’t work. Why?

Comments

Marek 05 Apr 2018, 13:01

I don’t know

Marek 05 Apr 2018, 13:02

Did you get some error messages?

Marek 05 Apr 2018, 13:02

You missed too much updates, I recommend you to update the theme manually. See readme file

Mutart 05 Apr 2018, 13:08

Don’t you know? Really?

I don’t get error messages. The page only refresh.

I paid for the support, mostly to update the theme. If i can update the theme by my self i don’t renew the support…

Can you help me?

Marek 05 Apr 2018, 13:09

Of course I’ll help you, just don’t ask “why?” because it’s impossible to give you a reply. Just ask to help and I’ll help you
You missed too much updates, I recommend you to update the theme manually. See readme file

Marek 05 Apr 2018, 13:13

I’ll try to update your theme myself

Marek 05 Apr 2018, 13:15

Please make a backup of your store before update. Let me know once you will finish

Mutart 05 Apr 2018, 13:17

Ok, wait some minutes. Thank you

Mutart 05 Apr 2018, 13:34

Ok, i backuped all file Ftp and Database. You can update all. Thank you

Marek 05 Apr 2018, 13:34

give me a moment

Marek 05 Apr 2018, 13:43

The theme has been updated. Please check out is everything works fine?

Mutart 05 Apr 2018, 14:44

Then…

- In the top i see the name near the icon “Sign in”, “Account” and “Cart” and i would see only the icon.
- In the pk_isotope, on the front-end (next the slider) if i click on “Colluttori” i don’t see products.
- Next pk_isotope, the box are smaller then before
- On mobile version, on the top, “Accedi o Registrati” isn’t aligned on the center.

I think it’s all. I’m controlling other sections.

I wait you, thank you.

Mutart 05 Apr 2018, 15:11

An other point.
In the left bar, the categories list, if i click on a category to see the sub-categories, the “plus” (+) doesn’t change in “less” (-).
Is it possible to fix?

Mutart 05 Apr 2018, 15:20

Big problem… The cart doesn’t work.
If i click on “add to cart” on a product it doesn’t add in the cart… =S

Marek 05 Apr 2018, 15:27

looks like a cache issue, now the cart is working fine. As for icons in the top, you can disable it in the Theme Settings

Mutart 05 Apr 2018, 15:37

Perfect!

I have one question about the drop-down menu… Is it possibile to have a simple link menu divided in more column? For example, i have a lot of manufacturers and i would show them in the drop-down menu but they are too much to see all in 1 column and i prefer to have 4 or more columns.
Is it possibile?

Marek 05 Apr 2018, 21:18

Of course. Go to menu item settings, create a row there, then create a couple of columns and add your links

Mutart 06 Apr 2018, 09:02

Ok, i’ll try it.

What about this:
- In the pk_isotope, on the front-end (next the slider) if i click on “Colluttori” i don’t see products.
?

Mutart 06 Apr 2018, 09:05

An other question:

in the ajax cart (when i put the mouse on the cart) i see IVA with the amount. Is it possible to see the percentage of the tax?

Marek 07 May 2018, 15:44

Hi, Mutart.
Sorry for the delay, I missed this ticket.
It requires some additional customisation to display percentage of the tax