• Closed by: Marek
  • Closed on: 09.04.18, 09:56
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12003 - folder and file authorization

what do you mean with : Permissions for all files should be set to “664”

is it necessary to change the authorization of all the installation files?

I can not activate this theme

Comments

Marek 06 Apr 2018, 10:44

Hi, Zoran.
You can read about that for example here https://en.wikipedia.org/wiki/File_system_permissions

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and I’ll try to help you with installation

Zoran Jovanoski 07 Apr 2018, 23:16

Hi Marek

I have updated my profile data as you requested

Maybe you did not understand my question about folder permissions.

My problem is that I do not know how to change permissions on all the folders. and not one by one

This is why I also sent you the hosting access data - CPANEL

thanks

Marek 08 Apr 2018, 12:13

But I also don’t know how to change permissions on your server, you have to ask hosting support.
I also want to ask, do you have some problems with that? why do you want to change it?

Zoran Jovanoski 09 Apr 2018, 06:57

Hi Marek

I found the solution
the problem was in the prestashop

thank you

Marek 09 Apr 2018, 09:56

Great! no problem