- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 06.04.18, 10:56
- Opened by: nacho
- Closed by: Marek
- Closed on: 06.05.18, 22:07
- Reason: Closed
Ticket #12005 - Product order not responding
Hi,
We have a problem with products order. We have set order within category. At the time to reorder catalogue in the backoffice, it does not save any changes.
For example, go to products, filter by category “Coleccion” and try to move product #128 (Facetime) to the first position #1. Then click on save and update and nothing happens. Also, sometimes it saves but when you save twice, the order inverts completely, it is very strange.
thanks for your help
Comments
Backoffice access:
https://mycollect.es/admin657rja9c0 user: inf@promokit.eu
pass: Lunatica78
FTP host; mycollect.es
user: mycollec
pass: Xv8MmIiO
The issue is in your back office?
Yes Marek, you can test it
But how it’s related to the theme?
Well, I don’t know if it is theme related or not. I will check Prestashop forums just in case…
thanks
I’ll check thee issue, but I’m not sure it’s the theme problem