- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 09.04.18, 19:46
- Opened by: Dione
- Closed by: Marek
- Closed on: 06.05.18, 22:58
- Reason: Closed
- Comment: Glad to help!
Ticket #12024 - Issues with sliders, home page presets, home page modules on updated site
Hi,
I am trying to update/upgrade to PS 1.7.x & Alysum 5.x and the home page presets do not work and I cannot get any sliders to show - only Banner Carousel. Demo page: http://thestitchersmuse.azurewebsites.net/. I will give you back office access when I know what you want for your account signin.
Comments
Hi, Dione.
What prestashop version and the theme you had before?
I started with PS 1.6.0.6 and Alysum (not sure which version). I had a web guy do a fresh install of PS 1.7 and the latest update (at that time - late last fall) of Alysum. He then imported all my database to the new site - which is a test site - not live yet. That’s the address I gave above. My live site is thestitchersmuse.com and I think you already have sign-in privileges for it.
This action is not covering by our support, but we can help you for some price to make it work
I don’t understand… a standard install of both Prestashop and Alysum, and most of the home page does not work, and that is not standard support? It was a fresh install of both - not an upgrade (as per the message in the readme.txt).
What theme version do you use?
On the test (new) site: Preatashop 6.173s, Alysum 5.0.6. There are some mods on the menu which you coded for me a few years ago which were ported to the new site. I don’t think there are any other mods.
You can keep your menu, but I highly recommend you to use latest 5.1.8 theme version, and the best way is to install it from scratch to fresh prestashop
Hi Marek, I have someone who is upgrading the site for me. Can he access my support contract and talk with you directly on what might be happening? I am fine with him using my login credentials.
Yes, of course