• Closed by: Marek
  • Closed on: 06.05.18, 22:18
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12039 - issue-image-size-home-default

The image size home default of the product is different if you add the product via Advanced Parameters > Import > csv vs. Catalog > Products > add new product
In both ways i am using the same size 800x800pp.

See the attached doc and let me know how to fix it ASAP.

Comments

Marek 11 Apr 2018, 11:09

The theme just show your image as is. When you import it, prestashop cut it off according to your settings in BO

Victor iCreativa 11 Apr 2018, 12:24

Hi Marek, what I am trying to explain to you is that the image-size-home-default should be the same in both cases (via import vs. add new product).
Now we have different size images and we don’t like it. We want the same image-size-home-default for all the products instead via import or adding new product.
Please, give me a solution because this is not working properly.

Marek 11 Apr 2018, 12:26

Write you once again. The theme just show your images as is, and it’s not affect to image sizes.
Your question is to prestashop platform configuration.

Victor iCreativa 11 Apr 2018, 12:34

Do you know how to fix this prestashop platform configuration issue?

Marek 11 Apr 2018, 12:35

Unfortunately I don’t know. Try to ask prestashop community https://www.prestashop.com/forums/

Victor iCreativa 11 Apr 2018, 12:39

So, do you think is a problem with “via import” or “add new product”?

Marek 11 Apr 2018, 12:42

Write you once again, it’s not a theme issue, in other case will be much faster for me just solve it and close the ticket, because I spent TOO much time for this
You have to check out following things.
1. Your source images MUST have the same dimension, for instance (1000×1000)
2. Set images sizes with the same ratio (large - 1000×1000, home - 500×500, middle - 250×250, etc…)

Victor iCreativa 12 Apr 2018, 09:25

You were write. I appreciate your help. It is fixed.

1. The price filter is not displaying on “+ 5 años” category. Neither the feature “TIPO DE JUEGO” filter is not displaying on “Decoración” category. See the module config in the image below.
2. How can I change top menu color when hovering with the mouse?

Marek 12 Apr 2018, 10:46

1. Great the issue with images was solved!
2. Filter is a part of the prestashop platform (not the theme) and if it doesn’t appear on some page it means there is nothing to filter. Please check module configuration carefully, maybe there is some missed option enabled/disabled
3.

.pk-menu-horizontal li.level-1 > a:hover {color:RED}
Victor iCreativa 12 Apr 2018, 10:48

You were write. I appreciate your help. It is fixed.

1. The price filter is not displaying on “+ 5 años” category. Neither the feature “TIPO DE JUEGO” filter is not displaying on “Decoración” category. See the module config in the image below.
2. How can I change top menu color when hovering with the mouse?

Victor iCreativa 16 Apr 2018, 12:58

Hi Marek, I have already granted the Alysum Menu permissions to “Encargado” profile, but it doesn’t work. See the image below.

Marek 17 Apr 2018, 12:05

As I can see you already changes hover color, right?
I do not understand what do you want to do with Alysum Menu permissions

Victor iCreativa 17 Apr 2018, 12:10

I explain to you. The reason is because one employee has to do changes in Alysum Menu, but it doesn’t appear under his back panel.
As i said, the Alysum Menu permissions to “Encargado” profile is not working.

Marek 17 Apr 2018, 12:11

Those settings are not related to the theme. You have to read prestashop documentation

Victor iCreativa 17 Apr 2018, 12:15

That is not helping me ;(

Marek 17 Apr 2018, 12:16

What exactly?

Victor iCreativa 17 Apr 2018, 12:19

Your answer is not helping me. The rest of the permissions are working fine, except Alysum Menu. You can try if you want.

Marek 17 Apr 2018, 12:22

There is no any bit of code in any module what manage access permissions. It’s in the core of prestashop. So I can’t help you with that, sorry.