FS#12052 : Product Images does not load

Ticket #12052 - Product Images does not load

Hi,

I bought this theme for http://yonna-clothes.com/ The problem is that products images on my home page and the category page are not loaded.

Thanks

Marek 13 Apr 2018, 13:51

Hi, Sébastien DELLAI.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Sébastien DELLAI 13 Apr 2018, 13:53

I add a preview

Marek 13 Apr 2018, 13:55

Try to regenerate your images in back office. It seems not a theme issue

Sébastien DELLAI 13 Apr 2018, 14:03

Thanks Marek, I did it ant cleaned the cache.

Nothing changed.

Marek 13 Apr 2018, 14:05

I asked you to regenerate your images. Go to Design → Image Settings and find an option in the very bottom

Sébastien DELLAI 13 Apr 2018, 14:25

Yes I made it. but i have the same issue.

Marek 13 Apr 2018, 14:26

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office.

Sébastien DELLAI 13 Apr 2018, 14:36

I already sent you this access

Marek 13 Apr 2018, 15:07

The problem was with “Lazy Load” option what has been disabled

Sébastien DELLAI 13 Apr 2018, 15:25

Thanks a lot Marek!