- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Marek
- Private: No
- Open Date: 13.04.18, 17:03
- Opened by: Nuria Triquell
- Closed by: Marek
- Closed on: 04.05.18, 23:32
- Reason: Closed
- Comment: Glad to help!
Ticket #12054 - Revolution Slider Error
Hi,
I’m trying to edit the “Venedor Content” slider in Revolution Slider and I can’t add a new image to it. I can upload one but when I click on it in the “Select Layer Image” window it doesn’t do anything. And there’s an error below.
ContextErrorException in base_admin.class.php line 264:
Warning: filemtime(): stat failed for /var/www/vhosts/paddock-comunicacion.com/httpdocs/modules/revsliderprestashop/uploads/fullpage_slide03_img01-1024×1024.png
Comments
Hi, Nuria.
Sometimes it happens, I noticed the issue on some slow servers which are not able to crop uploaded image fast.
Could you please try to upload an image several time and let me know the result?
I’ve uploaded the image 10 more times and the issue persists. There’s another issue that might be related to this, if it’s a server speed issue, when I add something to Custom CSS the changes take hours to apply, with the cache deactivated.
Try now with slider, it should be ok.
As for CSS, it’s definitely not the theme issue
The slider works, thank you. I’ll talk with the hosting provider for the CSS issue.
The error has returned, this time after creating a new Rev slider.
I don’t see it in your back office. Could you please check it out once again?
Now seems to work fine, but yesterday the error popped up once again, let’s see how it goes…
Ok, let me know once you will have any problems