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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 18.04.18, 23:02
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12065 - Whoops, looks like something went wrong.


I have a huge problem with my website and i don’t know it’s relative with the theme Alysum.
Can you take a look please?

This ticket does not depend on any other tickets.

Marek (marek) 16 Apr 2018, 16:40

Hi, Anissa.
The issue has been fixed. Please check it out

Anissa Djebbari (LaCitronnade) 18 Apr 2018, 11:31

Hi Marek,

The big issue has been fixed thank you but there is an other issue when you click on a product.

ContextErrorException in bf4c3ae9d09b041dbb97967b362d56344598c031.file.product.tpl.php line 2174:
Notice: Undefined index: additional_delivery_times
in bf4c3ae9d09b041dbb97967b362d56344598c031.file.product.tpl.php line 2174
at ErrorHandler→handleError('8', 'Undefined index: additional_delivery_times', '/tmp/prestashop/app/cache/dev/smarty/compile/layouts_layout_full_width_tpl/bf/4c/3a/bf4c3ae9d09b041dbb97967b362d56344598c031.file.product.tpl.php', '2174', array('_smarty_tpl' ⇒ object(Smarty_Dev_Template))) in bf4c3ae9d09b041dbb97967b362d56344598c031.file.product.tpl.php line 2174
at content_5ad70d267500d0_08482405(object(Smarty_Dev_Template)) in bf4c3ae9d09b041dbb97967b362d56344598c031.file.product.tpl.php line 431
at content_5ad70d26a12de4_73313070(object(Smarty_Dev_Template)) in smarty_internal_templatebase.php line 188
at Smarty_Internal_TemplateBase→fetch('catalog/product.tpl', null, 'layouts/layout-full-width.tpl', object(SmartyDev), false, true, false) in SmartyDev.php line 41
at SmartyDev→fetch('catalog/product.tpl', null, 'layouts/layout-full-width.tpl') in FrontController.php line 660
at FrontControllerCore→smartyOutputContent('catalog/product.tpl') in FrontController.php line 644
at FrontControllerCore→display() in Controller.php line 225
at ControllerCore→run() in Dispatcher.php line 369
at DispatcherCore→dispatch() in index.php line 28

I think prestashop has been installed not so well (module install in one-click of OVH) and it seems to miss some files. Do you think it may be work if i update prestashop to
Thank you for your time and your help

Marek (marek) 18 Apr 2018, 11:58

The issue has been fixed and will be available in the next update too

Anissa Djebbari (LaCitronnade) 18 Apr 2018, 12:13

Ok thank you very much !

One more thing : the sidebar (left-column) doesn't appear on categorie pages.

Marek (marek) 18 Apr 2018, 12:33

Go to Design → Theme, find there Layout button, and configure your category page. Please and check all settings in the Theme Settings → Category page

Anissa Djebbari (LaCitronnade) 18 Apr 2018, 12:53

I don't understand, i think i followed your instructions but there still isn't sidebar on my pages.

Capture d’écran 2018-04-18 a... (212.4 KiB)
Capture d’écran 2018-04-18 a... (96.8 KiB)
Marek (marek) 18 Apr 2018, 12:57

Try to disable an option Show Only Filter in Sidebar

Anissa Djebbari (LaCitronnade) 18 Apr 2018, 14:33

Ok it's working thank you Marek