- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 16.04.18, 15:30
- Opened by: Giulia Ghinami
- Closed by: Marek
- Closed on: 19.04.18, 15:02
- Reason: Closed
- Comment: Glad to help!
Ticket #12066 - Json preset not created
Hello
when I click on “Download Current Preset” it does not generate any json files.
Comments
Hi, Giulia.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
I added the login information
Unfortunately I’m not able to login, here is an error I have got:
Sorry,
wrong password!
I have updated the password
I see the issue now. Please go to your server via FTP to the folder modules/pk_themesettings/presets/
and find there necessary preset allegra.json
Seems your server blocks request to that file
the file is now unlocked and is generated but the settings are different from those on “pk_themesettings”
Could you please show me what exactly wrong, because I can’t find it
I enclose an example
Yes, now I see, I’ll try to fix is as soon as possible
Hi, Giulia.
Try to “save current configuration”, then select created preset and then export it.
I saved the settings, selected CUSTOMER CONFIG and then exported. this is the result (screen) is right?
Yes, I see your data in the config.
You can use this service to make that code readable http://jsbeautifier.org