- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 19.04.18, 01:48
- Opened by: falcon-x
- Closed by: Marek
- Closed on: 07.05.18, 15:44
- Reason: Closed
- Comment: Glad to help!
Ticket #12088 - Few problems!
Hello,
I encountered several problems with the alysum template:
At the beginning I would like to ask you not to turn off the technical break on the site, but to add your ip to the browser to display the content!
1. Search module - after entering the phrase, the magnifying glass is spinning and nothing happens after switching to the search page we see the clean side!
2. Account page - on my account page the page footer is not displayed and the drop-down menu does not display correctly, eg a list of products!
https://zapodaj.net/31c2acc34eb73.jpg.html
3. Disappearing navigation arrows - when selecting the quantity on the product page there are no raising arrows, the same problem is in quick preview! Also no display of arrows on the main slide show!
The problem concerns only the firefox browser!!! https://zapodaj.net/3f85aeed3abf8.jpg.html
4. Missing headers - missing headers in footer blocks only on cms pages!
https://zapodaj.net/d77d999aaca0a.jpg.html
5. Grid / List - when we select a filter on the product category page, there is no possibility to switch between grid and lists, even if we disable filters!
6. Isotope Product Filter - in the module configuration you can not select any of the categories to display, there are no products at all despite the fact that the categories are assigned!
7. Instagram feed - it seems to me that everything was configured correctly but the content of the module on the main page is not displayed!
Thank you in advance for your help :)
Comments
Hi.
1. See our FAQ#1 http://alysum5.promokit.eu/promokit/documentation/#faq
2. I need access to your server through FTP. I can connect, but not able to edit files. See the log below:
I have a fix for other issues, but I need access to files
I have no idea why you can not edit files with me everything works, all current access data is entered in my profile!
I also don’t know. I sent you the log of my FTP client, with error message
I have created a new ftp account and I have updated my login details on my account
is it possible to edit files on the server, maybe the problem is in the ftp client settings, I tried to connect and modify files from different sources and everything works
Now I can’t even connect to your server, Looks like my IP is blocked.
I have the same problem now. I will solve the problem and come back to you. Sorry for the confusion!
No problem, waiting for you
Now everything should be ok, ftp data in my profile.
Please check if everything is ok?
1. Search is fixed
2. I have enabled Debug mode and see the error from some third party module, see the screenshot http://take.ms/ZKzm1
Continue to work…
3. fixed
4, 5 - fixed
7. Fixed
6. Something blocks module requests. Do you have access to server error logs to see what’s wrong?
…
it seem an access logs, but not error logs
I am sorry, my mistake, I am already sending you the correct logs
…
There is no any mention about isotope there. I’ll try to figure out it myself
Hello Marek,
Is there anything that you know about the Isotop Product filter repair:
“6. Isotope Product Filter - in the module configuration, you can select the categories that are displayed!”
In the meantime, I noticed the following problem:
After entering the search box for random phrases, the following error pops up:
https://zapodaj.net/be081b91ccd3c.jpg.html
Also missing is the page footer and the entire page is displayed in a strange padding value!
Is it possible to set the message about the lack of searched phrases, and whether such a notification can be issued in the ajax search?
The issue has been fixed. Please check it out
Thank you for your help :)
Unfortunately in Isotope Product Filter I still can not add products from the selected category of the store!
https://zapodaj.net/5216a1e25e25f.jpg.html
In the meantime I encountered some new errors:
1. Problem with running Popup Message, or I am doing something wrong?
2. How to configure emial templates?
1. Try to clear prestashop cache after changing isotope configuration.
2. Try to reset popup module.
3. Go to Email Control module to edit email templates