- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 20.04.18, 14:39
- Opened by: waheb ben nouna
- Closed by: Marek
- Closed on: 29.04.18, 10:54
- Reason: Closed
- Comment: Glad to help!
Ticket #12103 - Alysum After Installation problems
Hello,
I submitted a ticket few days ago and I cant find any tarce of it so I filled this ticket.
So here are my problems:
1/ popup is not showing with all browsers
2/ when I edit the menu, my menu item is set to “prestashop link” which is linked to “menu-item-03” layout (see picture). I can’t find where to edit this layout.
3/ I can’t finf the footer builder
4/ when I enter the lookbook module, it’s ok but when I try to edit an item I have a complete blank page with no error from debugger.
site directory: /opt/bitnami/apps/prestashop/htdocs
I tried every thing I could find on the forums but nothing is working.
When I change to the classic theme, everything seems to work ok.
Many thanks for your help
Comments
Hi, waheb ben nouna.
1. Try to reset the module Popup
2. on the left side see the Layout Builder link, inside that link you will find Sub-Menu builder
3. the same as #2
4. I have to check that out, I’ll back with some news soon
Hi, Marek
Thank you for your prompt reply,
1. Try to reset the module Popup [worked perfectly]
2. on the left side see the Layout Builder link, inside that link you will find Sub-Menu builder [I already tried but I can’t re-do the old-style template example, is it possible to have a print screen of the submenu editor to re build the template example (see screenshot)]
3. the same as #2 [I don’t have any footer module to edit]
4. I have to check that out, I’ll back with some news soon [thank you]
See our video tutorials here http://alysum5.promokit.eu/promokit/landing/video.html
I’ll add more videos about menu soon. I’ll let you know when it will be ready.
Hi, Marek
problem 2 and 3 solved, it was because I couldn’t see promokit tab on the admin sidebar. I had to delete some modules and then the tab appeared.
I still have the problem with the lookbook module
Thanks
I’m not able to login to back office. Could you please check that out?
Hi,
sorry, I have updated the credentials on my profile
I can’t fond prestashop on your server. Could you please give me the path?
here is the path :
/opt/bitnami/apps/prestashop/htdocs
Lookbook works fine for me, here is the link https://tout-a-dix.com/fr/module/pk_lookbook/lookbook
Hello Marek,
In fact I have problems editing the lookbook not rendering, I have a blank page when I try to edit a lookbook (button modify).
I see following error
Try to increase your server memory limit
Hi,
I increased memory limit to 256M
Is it solved the problem?
Hi,
Nothing changed.
I still have the problem editing the lookbook, also I cant change photos in rev slider.
Regards
Hi, waheb.
I spent a lot of time and no result yet.
Could you please reset lookbook module and let me know if it helped or not?
Hello Marek,
I finally get it work with increasing memory limit up to 512M.
Many thanks for your help
Wow great! I’m glad the issue is solved