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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 07.05.18, 12:20
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12106 - Problem loading product preview photos

Hello,
when I go to view the second page the previews load to infinity.

Video attached

This ticket does not depend on any other tickets.

Marek (marek) 20 Apr 2018, 22:29

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Giulia Ghinami (giuliaghinami) 21 Apr 2018, 08:42

I have updated the FTP fields

Marek (marek) 21 Apr 2018, 12:22

Strange issue, I don't see it in our demo and localhost. For now you can disable Lazy Load feature in the Theme Settings, and I'll back to you once I'll have any news

Giulia Ghinami (giuliaghinami) 21 Apr 2018, 12:34

Ok!thanks for support

Marek (marek) 21 Apr 2018, 12:35

Hope to find a solution as soon as possible

Giulia Ghinami (giuliaghinami) 07 May 2018, 10:39

Not fixed :(

Marek (marek) 07 May 2018, 10:39

It seems was a cache issue, because it works for me, please check

Giulia Ghinami (giuliaghinami) 07 May 2018, 11:01

Now it works but have stopped working "Instagram Feed", "Compare Products" and the cookie button is not clickable

Marek (marek) 07 May 2018, 11:53

Sorry, my fault. Now it's fixed

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