• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 24.04.18, 12:11
  • Opened by: Julien
  • Closed by: Marek
  • Closed on: 06.05.18, 22:51
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12124 - Product details not showing on product page

Dear Marek,

Since the last update on the theme, the product details are not showing up anymore on the product page. Ex: http://www.bioseblab.com/en/monitoring/10-self-regulated-heating-plate.html

When clicking on product details, the features table is not displayed anymore…

Thanks a lot in advance for your help,

Best regards,

Julien

Comments

Marek 24 Apr 2018, 15:11

Hi, Julien.
Please update all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Marek 24 Apr 2018, 15:44

Please write your messages only through support platform

The issue has been fixed. Please check it out

Julien 24 Apr 2018, 18:37

Thank you, Marek!

Could you please tell me what the problem was, so that I can correct it in the future, as well as in my working copy of the site on my own machine?

Thanks,

Julien

Marek 25 Apr 2018, 16:58

The file what has been fixed is themes/alysum/templates/catalog/_partials/product-details.tpl