• Closed by: Marek
  • Closed on: 07.05.18, 15:45
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12129 - Showing extra ,00 in other languages?!

Hello,

Why do we see ,00 when switching to another language for each product price?

priofashion.com

Comments

Marek 25 Apr 2018, 17:42

Hi, Deniss.
Please download latest theme version from themeforest and update customproducttabs module.
Don’t forget to make a backup before update

Deniss Jermakov 26 Apr 2018, 08:33

Hi,

Just updated, now no extra 00, but English Lang is with . , but others with , ?!

Marek 26 Apr 2018, 09:36

Maybe it’s because your languages is configured in such way? Have you check its configuration?

Deniss Jermakov 26 Apr 2018, 12:50

Yes, actualy checked already!

Marek 26 Apr 2018, 13:51

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Deniss Jermakov 26 Apr 2018, 16:09

And Why this “Alysum menu” doesnt work anymore! We edit or add new item to menu, but showing all like CAT12?!

Please see the attached, after updating this happening…

Deniss Jermakov 26 Apr 2018, 16:23

profile fields are fullfiled to access to back office

Marek 26 Apr 2018, 17:13

I’m not able to login:

There is one error: The employee does not exist, or the password provided is incorrect.
Deniss Jermakov 26 Apr 2018, 17:26

Updated, sorry for the inconvinient happened. Please try the same again, thanks

Marek 26 Apr 2018, 18:06

Did you imported your products?

Deniss Jermakov 26 Apr 2018, 18:07

Yes, we have imported them

Marek 26 Apr 2018, 18:08

Could you please take a look into your import files and check out how the prices are defined there, with dots or comas?

Deniss Jermakov 26 Apr 2018, 18:18

Prices are all imported as .

But for other languages showing , before had extra 00

Deniss Jermakov 26 Apr 2018, 18:32

You are allowed to see products, no problem, all are in dots!

Deniss Jermakov 26 Apr 2018, 18:36

I tried to add a product manualy, without importing, still other languages are with , (comas)

https:///et/avalehele/17555-sweatshirt.html

Marek 26 Apr 2018, 18:39

To make sure the issue is with the theme, you have to switch back to Classic theme and see prices there

Deniss Jermakov 26 Apr 2018, 18:43

This is some missing part with theme, just checked the original theme and changed the language and showing camas instead of dots
https://alysum5.promokit.eu/es/dresses/8-46-printed-chiffon-dress.html

Marek 26 Apr 2018, 18:45

Yes, I see now. I have to check that out, I’ll provide you solution as soon as possible

Deniss Jermakov 26 Apr 2018, 18:48

Ok please check out Alysum menu section as well, creating prestashop links dont work, should we back to previous menu?! no possibility for editing or creating new one, thanks

Marek 26 Apr 2018, 19:08

While I’m working on fix, could you please text the issue with default prestashop theme?

Deniss Jermakov 26 Apr 2018, 19:23

There is an issue that showing product prices with camas when switching to another language on default Alysum Prestashop theme. While it should be dot as it is in English language.

Marek 26 Apr 2018, 19:24

Ok, Are you ready to pay in case it will not be a theme issue?

Deniss Jermakov 26 Apr 2018, 19:26

I have a screenshot from the default one showing like that!

Marek 26 Apr 2018, 19:27

I’m not sure what you mean.

Deniss Jermakov 26 Apr 2018, 19:30

see the attached plase, now fixed?

Marek 26 Apr 2018, 19:31

My question was: Are you ready to pay for my time in case I’ll figure out that is not a theme issue?

Deniss Jermakov 26 Apr 2018, 19:33

I am not going to pay, already did, would be glad to know… but the default one is with , camas as well and definiatly should be from theme…

Marek 26 Apr 2018, 19:35

So, you think I have to fix any prestashop bug, right?

Marek 26 Apr 2018, 19:53

Ok, I see, you are not appreciate my time and that I spent whole day with you.
I have a solution, and it’s not related to the theme, as I said before
http://alysum5.promokit.eu/promokit/documentation/#faq5

Deniss Jermakov 26 Apr 2018, 19:58

Of course, any good support is appreciable, you could tell this first!!