- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 25.04.18, 15:49
- Opened by: Deniss Jermakov
- Closed by: Marek
- Closed on: 07.05.18, 15:45
- Reason: Closed
- Comment: Glad to help!
Ticket #12129 - Showing extra ,00 in other languages?!
Hello,
Why do we see ,00 when switching to another language for each product price?
priofashion.com
Comments
Hi, Deniss.
Please download latest theme version from themeforest and update customproducttabs module.
Don’t forget to make a backup before update
Hi,
Just updated, now no extra 00, but English Lang is with . , but others with , ?!
Maybe it’s because your languages is configured in such way? Have you check its configuration?
Yes, actualy checked already!
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
And Why this “Alysum menu” doesnt work anymore! We edit or add new item to menu, but showing all like CAT12?!
Please see the attached, after updating this happening…
profile fields are fullfiled to access to back office
I’m not able to login:
Updated, sorry for the inconvinient happened. Please try the same again, thanks
Did you imported your products?
Yes, we have imported them
Could you please take a look into your import files and check out how the prices are defined there, with dots or comas?
Prices are all imported as .
But for other languages showing , before had extra 00
You are allowed to see products, no problem, all are in dots!
I tried to add a product manualy, without importing, still other languages are with , (comas)
https:///et/avalehele/17555-sweatshirt.html
To make sure the issue is with the theme, you have to switch back to Classic theme and see prices there
This is some missing part with theme, just checked the original theme and changed the language and showing camas instead of dots
https://alysum5.promokit.eu/es/dresses/8-46-printed-chiffon-dress.html
Yes, I see now. I have to check that out, I’ll provide you solution as soon as possible
Ok please check out Alysum menu section as well, creating prestashop links dont work, should we back to previous menu?! no possibility for editing or creating new one, thanks
While I’m working on fix, could you please text the issue with default prestashop theme?
There is an issue that showing product prices with camas when switching to another language on default Alysum Prestashop theme. While it should be dot as it is in English language.
Ok, Are you ready to pay in case it will not be a theme issue?
I have a screenshot from the default one showing like that!
I’m not sure what you mean.
see the attached plase, now fixed?
My question was: Are you ready to pay for my time in case I’ll figure out that is not a theme issue?
I am not going to pay, already did, would be glad to know… but the default one is with , camas as well and definiatly should be from theme…
So, you think I have to fix any prestashop bug, right?
Ok, I see, you are not appreciate my time and that I spent whole day with you.
I have a solution, and it’s not related to the theme, as I said before
http://alysum5.promokit.eu/promokit/documentation/#faq5
Of course, any good support is appreciable, you could tell this first!!