Support will be provided with delays until 3 June. We are sorry for the inconvenience.
We offer professional Design/Code Customisation and Website Optimisation Service Request Customisation
  • Status: Waiting on customer

Ticket #12186 - Many important issues Alysum them

Hi friend,

I have many php accounting issues with the Alysum theme. Here are the error messages

Notice à la ligne 76 du fichier /home/stchokothe/presta7.ilovhair.fr/modules/pk_facebookcomments/pk_facebookcomments.php
[8] Undefined index: fcbc_langarray

Notice à la ligne 549 du fichier /home/stchokothe/presta7.ilovhair.fr/modules/pk_testimonials/pk_testimonials.php
[8] Undefined index: moderate

Warning à la ligne 549 du fichier /home/stchokothe/presta7.ilovhair.fr/modules/pk_testimonials/pk_testimonials.php
[2] Invalid argument supplied for foreach()

Notice à la ligne 227 du fichier /home/stchokothe/presta7.ilovhair.fr/modules/psaddonsconnect/psaddonsconnect.php
[8] Undefined variable: advice

Notice à la ligne 228 du fichier /home/stchokothe/presta7.ilovhair.fr/modules/psaddonsconnect/psaddonsconnect.php
[8] Undefined variable: link_advice
Whoops, looks like something went wrong.
1/1ContextErrorException in smarty_internal_templatebase.php(157) : eval()'d code line 697:Notice: Undefined index: category
1.	in smarty_internal_templatebase.php(157) : eval()'d code line 697
2.	at ErrorHandler->handleError('8', 'Undefined index: category', '/home/stchokothe/presta7.ilovhair.fr/vendor/prestashop/smarty/sysplugins/smarty_internal_templatebase.php(157) : eval()'d code', '697', array('_smarty_tpl' => object(SmartyDevTemplate), '_tpl_stack' => array(), '_from' => array())) in smarty_internal_templatebase.php(157) : eval()'d code line 697
3.	at content_5af17605a876f0_50712148(object(SmartyDevTemplate)) in smarty_internal_templatebase.php line 188
4.	at Smarty_Internal_TemplateBase->fetch('catalog/product.tpl', null, 'layouts/layout-full-width.tpl', object(SmartyDev), false, true, false) in SmartyDev.php line 41
5.	at SmartyDev->fetch('catalog/product.tpl', null, 'layouts/layout-full-width.tpl') in FrontController.php line 684
6.	at FrontControllerCore->smartyOutputContent('catalog/product.tpl') in FrontController.php line 668
7.	at FrontControllerCore->display() in Controller.php line 273
8.	at ControllerCore->run() in Dispatcher.php line 428
9.	at DispatcherCore->dispatch() in index.php line 28

2. Pop up hook doesn’t work

3. In Page Builder then « Images Gallery » the images don’t work, nothing is displayed in the front office

4. Php error for hook Search

UndefinedFunctionException in smarty_internal_templatebase.php(157) : eval()'d code line 379:Attempted to call function "content_5af05acc5e6339_91164397" from the global namespace.
1.	in smarty_internal_templatebase.php(157) : eval()'d code line 379
2.	at content_5af05acc6227e3_86488809(object(SmartyDevTemplate)) in smarty_internal_templatebase.php line 188
3.	at Smarty_Internal_TemplateBase->fetch('catalog/listing/search.tpl', null, 'layouts/layout-full-width.tpl', object(SmartyDev), false, true, false) in SmartyDev.php line 41
4.	at SmartyDev->fetch('catalog/listing/search.tpl', null, 'layouts/layout-full-width.tpl') in FrontController.php line 684
5.	at FrontControllerCore->smartyOutputContent('catalog/listing/search.tpl') in FrontController.php line 668
6.	at FrontControllerCore->display() in Controller.php line 273
7.	at ControllerCore->run() in Dispatcher.php line 428
8.	at DispatcherCore->dispatch() in index.php line 28

5. in Page Builder, Prestashop links module, I can’t to display links from Link list module

6. In Page Builder then « Load Prestashop Module » all the modules don’t to appear in the list as for exemple Pop up module, promokit size guide module, Pure chat…
So, How to display them in Page Builder or Footer Builder?

7. The background, how to display the image background as the alysum theme 1.6

8. In the Page Builder, for example for the Our Service module, How to make the downloaded image does not appear in double or triple on the front office ?

9. In footer Builder
Module Facebook Like Box doesn’t work, How to display Purechat and Pop up module ?

10.
Promokit Size Guide Module doesn’t work

11. In Page builder, then « Load Prestashop Module » S
in the list Select modules widget there is pspagebuilder, what is it for? There is nothing in the Alysum documentation on that

Thank you so much

This ticket does not depend on any other tickets.

Marek (marek) 08 May 2018, 12:35

Do you use Facebook Login module?

Sandrine T (lolyllop) 08 May 2018, 12:36

One last question In the Alysum background it is possible to choose from several patterns as the pic attached but with the alysum theme 1.7 how to do ?

Marek (marek) 08 May 2018, 12:43

There is no such option in Alysum 5.x.
Do you use Facebook Login module?

Sandrine T (lolyllop) 08 May 2018, 14:12

No Marek I don't use Facebook Login module.
I will follow the tutoring for that

Marek (marek) 08 May 2018, 14:13

So, the solution for #1 is to uninstall that module.

Marek (marek) 08 May 2018, 14:15

#2. Try to reset Popup module

Marek (marek) 08 May 2018, 15:53

#3. Please check image folder permissions. it should be 777 for /modules/pspagebuilder/views/img

Sandrine T (lolyllop) 08 May 2018, 16:01

OK Done Marek

Marek (marek) 08 May 2018, 16:03

Are points #1,2 and 3 solved now?

Sandrine T (lolyllop) 08 May 2018, 16:05

So, the solution for #1 is to uninstall that module.

what is the name of the module to uninstall, please ?

Sandrine T (lolyllop) 08 May 2018, 16:08

when I go to the site, a list of php error messages appears
thank you to look at the attachment

Marek (marek) 08 May 2018, 16:12

Go to Page Builder and remove Product Tabs widget

Sandrine T (lolyllop) 10 May 2018, 17:41

Hi Marek

points 3 don't solved.
I have to change permissions in 777for /modules/pspagebuilder/views/img.
For point 1, I did not find the "Product Tabs widget" module to delete but:
presta7.ilovhair.fr/modules/pspagebuilder/classes/widget/producttabs.php/ presta7.ilovhair.fr/modules/pspagebuilder/views/templates/front/widgets/widget_producttabs.tpl So 1, 3, 4, 5,7,8,10, and 11 points aren't resolved

Marek (marek) 10 May 2018, 21:41

I just uploaded an image with no problem http://take.ms/oLsDO

Marek (marek) 10 May 2018, 21:43

1. but I asked you to uninstall the module "Facebook Login"

Marek (marek) 10 May 2018, 22:02

to move forward please disable all cache and CSS and JS compression in your prestashop back office.

Sandrine T (lolyllop) 11 May 2018, 11:18

Hi Marek

by trying to use the predefined themes of Page Builder like the theme Lingerie, Classic, Alysum ... My site does not work

There are really big compatibility issues of the pspagebuilder and php module with the Alysum theme and the native prestashop modules

in trap attached php errors that block the site

php issues.JPG (241.8 KiB)
Marek (marek) 11 May 2018, 12:23

Seems I missed something, but why I see prestashop 1.6 here https://www.ilovhair.fr/ Page builder works in prestashop 1.7 only

Sandrine T (lolyllop) 11 May 2018, 18:23

You asked me to go to versio 1.7 because there were many bugs with version 1.6 so the temporary domain name is presta7.ilovhair.fr
Same paswword as ilovhair.fr/

Marek (marek) 11 May 2018, 22:27

Now it's clear.
So:
3. I just uploaded an image with no problem
4. Search page is fixed
5. Use "Prestashop Links" widget instead of module
6. Yes, because not every module works on homepage. That is not a bug.
7. See this video https://www.youtube.com/watch?time_continue=84&v=EpHit_fDBF8 All video tutorials are here http://alysum5.promokit.eu/promokit/landing/video.html

8. Could you please chow me the issue at a screenshot?
9. There is no Facebook Like Box module in the last Alysum version. Use facebook widget instead. Popup module works fine for me. The chat module you have to configure first
10. Size guide works fine.
11. yes, we will remove it

Loading...