• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 10.05.18, 12:41
  • Opened by: Julien
  • Closed by: Marek
  • Closed on: 14.06.18, 15:38
  • Reason: No answer from a customer

Ticket #12205 - Can't edit text fields in Backend

Dear Marek,

I have a random problem happening on the backend side since updating Alysum.

Some text fields just can’t be edited for a while - and they appear empty, although by clicking on the Source button I can see their content.

The problem disappears after a few minutes of random clicks around, but comes back. It makes it extremely hard to efficiently edit products.

I put together a small video to show you the problem.

Thanks a lot in advance!

Julien

Comments

Marek 10 May 2018, 19:04

Hi, Julien.
Try to disable “Custom Product Tabs” module

Julien 10 May 2018, 20:14

Dear Marek,

Thank you for your answer.

But even when I disable the Custom Product Tabs module, the same problem happens randomly on other text fields, like the Decription text field of the Basic Settings tab.

Marek 10 May 2018, 21:05

Ok, please disable all modules what appears in the Modules tab of any product http://take.ms/4gOgH

Then clear Prestashop cache