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  • Priority: Critical
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 12.06.18, 21:06
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12208 - Problem with: contact us page, contact form modules and testimonial modules

Good morning,
I have several problems with Alysum template (complex demo).
- I can’t upload any images on the testimonial form; how can I solve this problem?
- I can’t change the “Contact us” page, where can I change it?
- I can’t send mail from the contact form, how can I do?

I need a urgent answer, please.

Thank you so much.

This ticket does not depend on any other tickets.

Marek (marek) 10 May 2018, 19:18

Hi, Giacomo.
1. I just uploaded an image to the testimonials module without any problem

2. There is no option to edit contact page trough back office. You can edit it directly in the file /themes/alysum/contact-form.tpl
3. I don't see a font in contact page, did you remove it?

Giacomo Cerrone (IdeeAdv) 11 May 2018, 09:37

Hi Marek,
sorry! we bought this template also for another website, I replace the data of the new web site on control panel. Could you recheck the things I asked you please?

Giacomo Cerrone (IdeeAdv) 11 May 2018, 09:42

Sorry I can't change the data, can you help me?
Shop URL: Back-office (BO) URL:


Marek (marek) 11 May 2018, 12:15

I just updated the url, now please update login and password to login to your back office

Giacomo Cerrone (IdeeAdv) 11 May 2018, 12:24

Perfect, I just did it.


Marek (marek) 11 May 2018, 12:43

1. Try this: 2. You can edit contact page here /themes/alysum/modules/contactform/views/templates/widget/contactform.tpl
3. Try to update the theme. Contact form is fixed there. Don't forget to make a backup before

Giacomo Cerrone (IdeeAdv) 11 May 2018, 15:47

Thank you so much!!

Marek (marek) 11 May 2018, 16:13

no problem