- Priority: High
- Status: Closed
- Opened by: danilo (danilorigon)
- Open Date: 13.05.18, 21:20
- Closed by: Marek (marek)
- Closed on: 23.05.18, 14:34
- Reason: Closed
- Comment: Glad to help!
Ticket #12227 - installation problem
i’ve tried to install your last theme on prestashop 1.7, but the result was this:
An exception occurred while executing ‘SELECT t0.id_tab AS id_tab_1, t0.id_parent AS id_parent_2, t0.position AS position_3, t0.module AS module_4, t0.class_name AS class_name_5, t0.active AS active_6, t0.hide_host_mode AS hide_host_mode_7, t0.icon AS icon_8 FROM ps_tab t0 WHERE t0.class_name = ? LIMIT 1’ with params [”AdminPk_Menu”]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
And like in the attached file.
Prestashop runs normally with the default theme, but not with this one.