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  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 23.06.18, 10:31
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #12256 - Problems with the seller theme installation

We are having problems with the installation (http error 500) and the activation of the theme. While we were trying to install it in localhost it is immpossible to activate the templates. The error it gives us is as if we did not have an internet connection, both when trying to configure the template and when accessing the modules tab of prestashop. We use version 1.6.11 and we are installing the version of the theme Venedor 1.6.

This ticket does not depend on any other tickets.

Marek (marek) 21 May 2018, 15:04

Hi, Joaquin.
Sorry for the delay.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office to see the issue