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  • Priority: High
  • Status: Closed
  • Closed by: Marek (marek)
  • Closed on: 13.07.18, 20:29
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #12259 - Isotope Product Filter

the module does not work to select the products or categories, error 500 appears in the error console.

Module: pk_isotope

This ticket does not depend on any other tickets.

Marek (marek) 22 May 2018, 08:42

Hi, Dylan.
The file /modules/pk_isotope/pk_isotope.php has been updated, now it should work

Dylan Irzi (dylanirzi) 22 May 2018, 08:47

it does not work, it still does not show the products of the categories of the site.

Marek (marek) 22 May 2018, 08:47

Please try to clear prestashop cache

Dylan Irzi (dylanirzi) 22 May 2018, 08:52

clean cache but it still does not work, please check the attached file.

error 500.JPG (92.2 KiB)
Marek (marek) 22 May 2018, 09:13

Ok, give me a time

Marek (marek) 23 May 2018, 20:33

I see the error with your server. Try to do what is described there

Dylan Irzi (dylanirzi) 25 May 2018, 20:13

I will contact my server to see what they tell me ...