• Closed by: Marek
  • Closed on: 07.06.18, 12:33
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12269 - Order confirmation email

Hi,
product do not display in order confirmation email.
can you help us.
Thanks.

Comments

Marek 23 May 2018, 20:44

You are using email templates what comes with Prestashop by default, and there is no such option to display product image.

Alexandre Derive 24 May 2018, 09:26

Hi,

we would just like to have the title of the product and its price.

Thanks

Marek 27 May 2018, 23:30

Yes, I see. I’ll try to figure out what’s wrong with that as soon as possible.

Marek 02 Jun 2018, 21:46

Strange issue, but it seems not related to the theme. Your email templates locates in the /www/mails/fr folder.
I can advice you to rename “fr” folder to any other name, then rename “en” folder to “fr” and test it out

Alexandre Derive 07 Jun 2018, 12:31

Hi,

It’s works.

Thank you very much.

Marek 07 Jun 2018, 12:32

No problem