- Status: Closed
- Opened by: Gaia Fabiani (Gaia86b)
- Open Date: 29.05.18, 09:34
- Closed by: Marek (marek)
- Closed on: 13.07.18, 20:25
- Reason: No answer from a customer
Ticket #12300 - Critical problem on Alysum Installetion Prestashop 1.7
I bought your Alysum theme last year and I installed it a few months ago. Now I need to install it on a stage hosting to update the version of the theme because I saw that it has been improved by removing some bugs ( e.g. mobile menu issue, blog issue, ... ).
However when I try to install it on a 1.7 Prestashop version I get this error:
[ThemeRepository] Theme configuration file not found for theme at `/home/stagehud/zoepresta.stage-hudagency.com/themes/alysum/config/theme.yml`.
I’ve just bought another 6 months of support on Themeforest.
I need a quick answer because I can not solve the problems on the currently online version of the store. Therefore I urgently need to test the new theme and understand if indeed the problems I have encountered have been solved.
Looking forward a quick reply.