• Closed by: Marek
  • Closed on: 23.06.18, 10:31
  • Reason: Closed
  • Comment: Glad to help!

Ticket #12303 - Pk Isotope - Some products aren't displaying.

Hello,

I have some products that are on sale but they aren’t showing in the tab. Also, the same happens with new products but with those if I reset the module they start showing up. Does the module have cache or something?

Comments

Marek 30 May 2018, 08:55

Hi, Nuria.
Module cache has been disabled, please check out how it works now

Nuria Triquell 30 May 2018, 11:51

The products that are on sale or most sold are still not showing, do I need to reset the module first?

Marek 30 May 2018, 12:37

try to clear prestashop cache

Nuria Triquell 30 May 2018, 15:01

I’ve cleared cache. Still not working.

Marek 02 Jun 2018, 13:39

Could you please let me know which products has discount in isotope module?

Nuria Triquell 04 Jun 2018, 10:45

http://www.paddock-comunicacion.com/19-cuidados-para-el-caballo The products that have the ¡EN OFERTA! label on this page are on sale. But they don’t appear in the isotope module.

Marek 04 Jun 2018, 11:34

But there is no Special Price on those products http://take.ms/FLnN3

Nuria Triquell 04 Jun 2018, 14:12

I checked the products, the discount is based on a shopping cart rule (Catalog > Discounts ). For example, it’s 5% off if you buy that product and 2 more from the same brand. I guess Isotope only shows discounts that you assign to single products as Special Price.

Marek 04 Jun 2018, 15:04

Yes, right. There is a native prestashop method used to get Special Products