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Ticket #12319 - displaying product customization in the cart

Hello,
we need to display customization in the cart

We use Product Composer module ( https://addons.prestashop.com/it/combinazioni-personalizzazione/20674-product-composer.html) that uses the standard PrestaShop customization feature to display extra details in the cart listings.

This ticket does not depend on any other tickets.

Marek (marek) 02 Jun 2018, 09:38

Hi, Magistro.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP

Magistro Creativi (magistrocreativiassociati) 04 Jun 2018, 12:39

Hi Marek,
profile updated,

Thank you
Marco

Marek (marek) 04 Jun 2018, 13:16

Do you have a documentation for that module?

Magistro Creativi (magistrocreativiassociati) 04 Jun 2018, 13:35

attached pdf

productcomposer.pdf (2.28 MiB)
Marek (marek) 04 Jun 2018, 15:15

There is no tutorial for developers.
Is the module works fine with default theme?

Magistro Creativi (magistrocreativiassociati) 04 Jun 2018, 22:25

Yes, module developer told us:
Please check with your theme developer if his theme supports displaying customization in the cart

The module uses the standard PrestaShop customization feature to display extra details in the cart listings

You can make a test without the module by creating a text customization field in a test product

Here's how the cart should look like normally
http://prntscr.com/joqwcm

Best regards

Marek (marek) 05 Jun 2018, 14:07

Could you please give me a link to product what I can test?

Marek (marek) 05 Jun 2018, 17:09

I'm not able to add it to the cart. I have tried different configuration, but always get the same message:

Please design your product first
Magistro Creativi (magistrocreativiassociati) 05 Jun 2018, 19:49

Hi,
I removed some changes made by our designer, now you can select the elements and click on "aggiungi al carrello"

Marek (marek) 06 Jun 2018, 15:15

Yes, Now I can add it to the cart.
Can I switch your store to default prestashop theme to see how it should be

Magistro Creativi (magistrocreativiassociati) 06 Jun 2018, 18:56

Ok, thank you.

Marek (marek) 07 Jun 2018, 11:11

So, I just switched your shop to default prestashop theme and I see the same cart view without customisation http://take.ms/Hisqc

Magistro Creativi (magistrocreativiassociati) 07 Jun 2018, 12:29

Hi, I've reinstalled the module on default theme, now you can see custom field in cart

Marek (marek) 07 Jun 2018, 12:32

Yes, now I see it. Can I switch bak to Alysum theme?

Marek (marek) 07 Jun 2018, 13:20

As I can see you already switched back to Alysum theme. And as I can see it works the same http://take.ms/zfzQj

Magistro Creativi (magistrocreativiassociati) 07 Jun 2018, 13:25

Yes, but if I try to insert a new cusomized product, I can's see custom fields...

Marek (marek) 07 Jun 2018, 13:27

Have you tested it out in default theme? I need to be sure the problem is exactly with our theme

Magistro Creativi (magistrocreativiassociati) 07 Jun 2018, 13:30

Yes, as attached screenshot, I tested it in default theme.

Marek (marek) 07 Jun 2018, 13:33

Seems we have to go back to the very beginning.
Could you please make a screencast to show me how to reproduce the issue, because I can't see now.

Marek (marek) 07 Jun 2018, 13:34

I also want to notice, that it would be much faster for you to ask module developer to help you, because I don't know how it should work

Magistro Creativi (magistrocreativiassociati) 07 Jun 2018, 13:47

With default theme I add a customized product to cart, I can see custom fields it in cart page.
With Asylum theme I see previous customized product , but if I try to insert a new customized product, I cant see custom fielda.
Attached cart screen

Asylum Cart.png (186.8 KiB)
Magistro Creativi (magistrocreativiassociati) 07 Jun 2018, 13:48

furthermore I can not remove products form cart

Marek (marek) 07 Jun 2018, 22:35

I can't find a product which I can customize. Could you please give me a link?

Marek (marek) 08 Jun 2018, 11:07

Now I see.
The best way would be ask module developer to help with that, because I have no idea it's requirements. It doesn't generate any errors.

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